Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

February 27, 2019

Better invoices than Amazon, I also use the app to also check the revenue against the one in the Shopify Dashboard. Great file Export via .csv!

The Walking Cat
Austria
7 months using the app
March 12, 2021

We integrated Sufio for our Shopify account and it's really a wonderful solution for our accounting! Beautiful invoices and max automatisation! We realy really love it!

Tangem
Switzerland
7 months using the app
Sufio replied March 18, 2021

And we love love love your review! Thank you so much for taking your time to leave us your kind words! :)

August 13, 2018

Nice tool and support! We're really satisfied with the final result and willingness of the team to dig into details in order to resolve issues as per our request.

Aurorabeauty
Spain
7 months using the app
October 28, 2021

Best app ever. The team is always so helpful and always does everything in their power to cater to our personalised needs. Thanks to them I literally saved hundreds of hours. Thanks Sufio!

Mori Film Lab
Belgium
7 months using the app
Sufio replied October 28, 2021

Thank you for the great review! This is actually our 400th so it's a really big milestone for us :)

February 21, 2022

Sehr gute und schneller Support. der Programmierer bekommt einfach alles hin und das innerhalb wenigen Stunden. Unglaublich !!!!!

GODVIBES
Germany
7 months using the app
Sufio replied February 24, 2022

Vielen Dank für Ihre netten Worte! Wir tun unser Bestes, um Ihnen so schnell wie möglich Lösungen zu bieten!

January 18, 2021

Great App. My invoicing is much easier now. Fully automated.
The customer support service is excellent . They have been very quick in attending all my needs. They are very supportive.
I'm a EU seller and I sell both through my website and through Etsy. Using Etsy integration app and sufio app I have now all my invoices from both marketplaces in one place. Sufio customer service has also adapted my needs of showing the composition of my items on the invoices working with tags on Shopify. I need this composition to be shown on the invoices for sending my orders outside the EU. Now this is done automatically without having to write all the compositions manually.
Also they have worked to solve my invoices showing the correct EU taxes for my invoices coming through Etsy aswell as from my webpage.
I had another issue with invoices showing EU taxes when the customer pays with afterpay app. This issue has been also solver by sufio team very quickly.
Now all my invoicing is done automatically. Taxes are correct and I have all my platforms integrated into one place (Etsy invoices and my web invoices). I'm so very grateful to Sufio for making my life much more easier now. As a small business invoicing can get very messy and thanks to sufio it is now so easy.

blueanemone
Spain
6 months using the app
Sufio replied January 28, 2021

Dealing with taxes within the EU can indeed be tricky, especially when one creates invoices that are compliant with all the countries where one sells. From small changes in design to more complex settings, we're always here for you so please feel free to get in touch whenever you need some further customisation.
Thank you so much for your sweet and thoughtful review, we're honoured! :)

March 3, 2023

Very fast set-up, directly linked to the store without issues. Beautiful templates with brand colour possibilities. A lot of options to play around design-wise.

Love it already!

Homesworld
Germany
6 months using the app
Sufio replied March 21, 2023

Thank you for taking the time out for your review! We're very proud of the design features that we currently offer. As you may have noticed, we offer multiple templates with additional design settings and we have recently released a template editing feature, allowing you to edit the template code of your invoice, giving you free reign on styling it to your brand needs :)

October 24, 2017

Sufio is what we needed as it allows you to handle international orders with its regulation.

Also almost no app allows you to have credit notes...
Jan was very fast in replying and adding customisations

Dignef Fine Wines
Belgium
6 months using the app
June 29, 2017

Quick, helpful, and communicative support!

Voltera
United States
6 months using the app
Edited September 23, 2021

Easy automatic invoices, highly customizable and excellent customer service. I had a suggestion for the app that would help a specific problem with my store and their tech implemented it the next day. Bravo.

MuscleCare - Portugal
United States
6 months using the app