Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

March 14, 2018

Fantastic invoicing app, even better support! We couldn't set up taxes correctly... Jan helped us with everything quickly answering at any time of day or night. Thanks so much the app makes our life easier

Megapresets
United States
5 months using the app
June 7, 2022

Amazing invoice application that helped our team (1) save time, (2) create professional invoices, and (3) keep track and accurately report VAT on invoices to our customers in the European Union. In addition to the functioning of the application, the form and design of the invoices cannot be understated. The professional and stylized invoices match our brand image and add a nice professional touch to one of the final touch points with our valued customers when an order is completed. We also had an initial meeting with the Sufio team during set up and they were extremely helpful at answering our questions and verifying the application had the features that we were looking for (specifically reporting VAT rates that vary across the European Union).

WANDRD Store
United States
5 months using the app
Sufio replied June 8, 2022

Thank you so much for such a lovely and detailed review! We genuinely appreciate that. I'm delighted to hear that we were able to help you get set up and customize the invoices to your desire.

I'll be sure to pass on your comments to the team!

Stay tuned for upcoming developments on our invoice templates :)

Edited December 22, 2016

The support behind this app is just awesome. They wrote me a couple of custom code snippets and installed them on my site, they are always quick to respond and very friendly. The app itself does what it promises. I highly recommend this.

Selflessrebel
United States
5 months using the app
September 20, 2021

Very helpful team and an amazing app UI! Thank you team for the quick response, we're very happy with the service!

Zero Percent GmbH
Germany
5 months using the app
Sufio replied September 21, 2021

Feedback like this makes our design team happy. Look forward to more UI improvements later this year~!

May 28, 2021

Very responsive and great customer service, our business requirement was implemented within a few hours. Specials thanks to Lewis.

Royal Donuts Belgium
Germany
4 months using the app
Sufio replied June 9, 2021

Thank you for your review! We're glad to hear that you've had a positive experience with our customer services! We are always here for you - don't hesitate to reach out anytime! :)

May 30, 2018

Best app for creating professional looking invoices for any online store. It is easy to setup and the customer service is amazing. Dia was able to do several customizations for our online store in under an hour!

Marine Venture
United Arab Emirates
4 months using the app
September 18, 2022

Sufio is a great app for having your invoices created. It is very functional and delivers everything necessary. What is outstanding is the support the team provided to help customize the app to our needs. I can't speak highly enough of the Sufio Support team – you won't be disappointed.

Yaasa
Austria
4 months using the app
Sufio replied October 4, 2022

Thank you very much for your lovely review. It's been a pleasure for our team to work with you and discuss what customizations would work for you. Conversations like this help us to understand the needs of our users and help us provide a better service in the future :)

March 27, 2018

Super support! efficace, personnel rapide et compétent ! merci !

Enjoy And Smile
France
4 months using the app
July 4, 2022

This is a very good service, we would highly recommend it. The customer service team went above and beyond to make the invoices compliant and we had quick responses every time we contacted them.

EONutrition
France
4 months using the app
Sufio replied July 28, 2022

Thank you very much! Our team work hard to get solutions to our customers in a timely manner so I'll be sure to pass on your kind words :)

October 22, 2020

Simply the best invoicing app here for Shopify. Excellent and very helpful customer service. VAT numbers are very well handled. Very well designed too, honestly it will be hard for you to find a better deal :) I am writing this after 6 months of use and frequent customers.

Middle Things
France
4 months using the app
Sufio replied October 23, 2020

First of all, thanks a lot for being a loyal customer! :) Seeing you happy makes us happy too, and so you can be sure your positive feedback brought smile to our faces!
Keep enjoying our services and if you ever need our assistance, don't hesitate to get in touch anytime!