Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

January 5, 2024

Sehr zufrieden mit Sufio app

Style-now
Austria
5 days using the app
Sufio replied January 12, 2024

Ich danke Ihnen sehr! Es freut mich zu hören, dass wir Ihre Anforderungen an die Rechnungsstellung erfüllt haben :)

May 31, 2023

The app works excellently and fulfills its intended purpose.

However, the standout aspect worth mentioning is the exceptional customer service provided by Lewis and Veronika. Despite the challenges I faced with my store, they consistently took the time to respond promptly and offer support in really resolving issues. Their dedication to helping customers is highly commendable. Best!

Ecuri Cosmetics
Netherlands
4 months using the app
Sufio replied June 7, 2023

Thank you very much! We really appreciate your feedback on our Support team. Sufio puts a lot of focus on it's support as we understand that each store and country will have its own unique needs, so having a team available to help you customize your setup is important to us :)

May 14, 2023

I am absolutely thrilled with the Sufio app for Shopify. It effortlessly generates flawless invoices for each order, streamlining our billing process and saving us valuable time. The invoices are not only accurate, but also professionally presented and perfectly customizable to fit our business needs.

What truly sets Sufio apart, however, is their phenomenal customer service. The team's response time is impressively fast, and they are always ready to assist with any request. They not only answer queries but also proactively work on comprehensive adaptations to ensure the app aligns perfectly with our specific requirements.

Sufio is not just an app; it is a partnership that significantly contributes to the smooth operation of our online shop. We could not be more satisfied with the quality of their product and the excellence of their service.

I wholeheartedly recommend Sufio to any business seeking an efficient, reliable, and user-friendly invoicing solution. It's undoubtedly a five-star app!

Norrviva
Sweden
6 days using the app
Sufio replied May 30, 2023

Thank you so much for such a lovely and detailed review! We are so delighted to hear your thoughts and how Sufio has been helpful to you.

Sufio prides itself on custom support and unique invoicing designs so it's really nice to hear how this has been beneficial for you. I absolutely agree that subscribing to Sufio means you're partnered with us, allowing you to talk with us at any time to share your thoughts or discuss your needs so that we can do our best to make it happen.

Again, thank you for taking the time for your recommendation and we will continue to be available should you need our assistance again :)

April 26, 2023

Amazing customer service and super easy to set up. I would highly recommend Sufio if you need a tax invoice solution for your customers on Shopify.

Disposable Medical Supplies Australia
Australia
12 days using the app
Sufio replied May 30, 2023

Thank you very much! We believe our app is very user-friendly so it's great to hear that it was easy for you to set it up. We appreciate your recommendation :)

April 27, 2023

Great app in connection with Shopify, some steps could be automated. Many thanks to the support and the IT team!!!

Evolanguage-Frankfurt
Germany
About 2 months using the app
Sufio replied May 30, 2023

Thank you so much! Indeed, automation is a huge benefit with Sufio and we do our best to make everything work in the background for you so that you can focus on other areas of your business :)

August 25, 2023

Ich liebe diese App! Meine Rechnungen werden korrekt erstellt. Die Mehrwertsteuer wird ausgewiesen. Ich nutze den Basic-Plan, da ich herade am Aufbau meines Shops www.high-on-ai.com bin. Und er erfüllt fürs erste super meine Anforderungen, bei geringen Kosten. Man weiß ja nicht wie sich der Shop entwickelt.
Einzig was mir fehlt, ist die Mobile Version der App. Was aber tur Zeit nicht so schlimm ist. Es funktioniert auch die derzeitige Version, wenn man entsprechend zoomed
Zudem lässt sich die Rechnung mit vordefinierten Designs konfigurieren. Ich glaube Änderungen oder ein eigenes Design (Einfügen Logo) ist erst mit der nächst höheren Abo Stufe möglich. Ist aber nicht schlimm, weil ich die vorgefertigten Designs für ein im Start befindlichen Shop auch schon sehr ansprechend finde.
Die App liest außerdem die Konfigurationen aus dem Shopifyeinstellungen (Mehrwertsteuer…) Es ist aber auch möglich eigene Werte zu hinterlegen.
Die ganze App habe ich jetzt noch nicht vollständig angesehen, aber mit dem was ich bisher genutzt habe bin ich sehr zufrieden.
Weiter so und bitte dran bleiben, damit ich nicht gezwungenermaßen auf eine andere App umsteigen muss LG High-On-Ai

High on Ai
Austria
About 2 months using the app
Sufio replied September 6, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführliche Bewertung zu teilen! Es ist schön zu hören, wie hilfreich unser niedrigstes Paket für Sie war. Was das Design betrifft, so sind alle Design-Optionen in allen Paketen verfügbar, d.h. der Benutzer hat Zugriff auf die Frontend-Design-Optionen sowie auf den Vorlagencode der Rechnungen selbst, so dass Sie bei der Anpassung an Ihre Marke kreativ werden können.

Vielen Dank noch einmal und wenden Sie sich jederzeit an unser Support-Team, wenn Sie Hilfe benötigen :)

(TRANSLATED BY DEEPL)

November 14, 2023

Très bonne app avec un très bon service support.

La Sélection du Pro
France
7 days using the app
Sufio replied November 24, 2023

Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :)

(Translated by DeepL)

June 15, 2023

Does what is should do and helps us take with handling taxes. Good support that is taking the time needed to solve issues.

Geartracking.com
Netherlands
7 days using the app
Sufio replied July 12, 2023

Thank you very much for your review! I'm happy to hear our Support team were able to help you with your query. Don't hesitate to contact us in the future should you need anything else :)

November 5, 2023

Exactly what I was searching for. You can personalize almost everything you wish for.

Lampenglück
Austria
17 minutes using the app
Sufio replied November 24, 2023

Thank you kindly! Indeed, Sufio provides a number of ways to customize your invoice and our template editing feature allows you to edit the HTML of the invoices, making your design choices endless!

October 30, 2023

Best client support

Jilla Active
United Kingdom
12 days using the app
Sufio replied November 24, 2023

Thank you very much for your review, we appreciate taking the time :)