Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

Edited June 22, 2021

Great app! Does what it says it can do. Easy to install and easy to operate. Excellent support. Very happy with it.

Helen B
Belgium
Almost 6 years using the app
November 25, 2020

Always excellent customer service from Djimi and the team at Sufio. They are always super friendly and quick to help with any issues that arise.

The Lock Shop
Australia
Almost 6 years using the app
Sufio replied November 26, 2020

Glad to hear you enjoy our customer services, our team is always there for you and ready to answer all your questions in no time! Thank you for leaving your kind comment here. :)

Edited February 22, 2018

Absolutely fab and fab customer support as well. Updated in 2018, support still class leading. Just superb

Nemoracing
United Kingdom
Over 5 years using the app
January 9, 2020

Great app with great support. On multiple occasions, we had to contact support for adjustments to the invoice template and we always had a quick response and resolution

International Key Supply
United States
Over 5 years using the app
Sufio replied February 4, 2020

Thanks for this lovely review, Sean. Glad we could help!

Edited February 28, 2020

Sufio really works well. After adding a code snippet, everything running smooth. Just needed a little bit of support and received this with great empathy. Keep up your marvellous work!

Autentico Paint B2B EURO
Netherlands
Over 5 years using the app
Sufio replied March 4, 2020

Thank you for this terrific review, Eric! Very glad we could help.

January 11, 2023

We are super excited and very happy with the service Sufio has given us.
Our store doesn't need invoices for every order but only for the ones people ask us so Viktoriya helped us to create invoices for the orders we need.

She even suggested to adjust our email templates to have a more personal approach to our customers. We will most definitely recommand Sufio to our colleagues and fellow entrepreneurs!

My Ex Boyfriend
Belgium
About 5 years using the app
Sufio replied January 11, 2023

Thank you so much for you kind review and for recommending our app! We're always ready to discuss different options with our users to make sure we can meet their invoicing needs and I'm glad Viki was able to help you implement a custom workflow for creating invoices.

Get in touch whenever you need more assistance in the future :)

August 1, 2014

Can't live without this app! Great and fast support! Very friendly and it does 100% what it has to do. Really appreciate this app - one of the most useful apps here.

MAGICSTRIPES
Germany
About 5 years using the app
February 19, 2018

Very useful application, excellent support! Keep up the good work...
Dimitris

Upbilityfr
Cyprus
About 5 years using the app
Edited October 17, 2022

Thank you so much for GREAT support! I loved dealing with Viki, she assisted me so efficiently - I've been using Sufio for 3 years + and would certainly recommend it to anyone!

i-Spa
South Africa
About 5 years using the app
Sufio replied October 17, 2022

Thank you very much for kind review and for recommending our app! I will be sure to let Viki know that you were happy with your experience. We're always available to help, so reach out any time you need assistance again in the future :)

March 8, 2018

Super prompt customer service, answered fast every time and helped us customize the app. We are almost ready to launch and we are excited to use Sufio for automatic invoices! Thank you guys and keep up the good work!

Icephotelschool
Romania
Almost 5 years using the app