Sufio: Professional Invoices

Powerful automated invoicing from first sale to large scale.

From $19/month. 14-day free trial.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars

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1 - 10 of 14 reviews

Boiron

Location France
Time spent using app 2 months

Cette application est simple et pratique d'utilisation. La seule limite c'est qu'il n'y a pas d'API pour facilité les échanges avec un système d'information. Le support est extrêmement réactif et agréable. Ils ont su nous aider dès qu'on a eu une problématique sur l'application

Developer reply

February 4, 2022

Je vous remercier de prendre le temps de donner votre avis, en effet, nos développeurs seront à la recherche de mettre en place une API ultérieurement. Nous sommes conscients de les avantages qu’une telle fonctionnalité peut apporter.
Veuillez garder un œil sur nos newsletters pour rester au courant sur les nouvelles fonctionnalités!

Entry Point Distribution

Location Australia
Time spent using app 4 months

We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.

Developer reply

March 3, 2021

Thanks a lot for your review! :) We are happy that you used our app.
As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled.
We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.

air24.be

Location Belgium
Time spent using app About 2 months

Great customer service, quick and effective. I had 2 problems that were solved after a couple of minutes.

Developer reply

November 12, 2020

Glad to hear our Support Team have provided you with a speedy resolution! Thank you for taking your time to leave us your review, we hope your experience with us will only be getting better so we eventually deserve 5 stars from you! :)

B.B.N des vins en Bio, Biodynamie et Nature & des livres

Location France
Time spent using app About 1 month

Sufio est très simple à installer et paramétrer ; bon choix de templates, très "customizables" ; surtout le service support est top, réponses rapides, très adaptables, il est d'ailleurs préférable de passer par eux au bout d'un moment.
juste un bemol il y a en France de nombreuses mentions légales à insérer or, les espaces prévus à cet effet sont trop peu nombreux dans les templates disponibles.

Developer reply

October 23, 2020

Merci pour votre rétroaction positive! :) Nous sommes heureux que vous ayez une expérience positive avec nous et nos services clients! En même temps, nous apprécions votre honnêteté concernant les espaces disponibles dans notre produit.

Canadian Medical Distributors

Location Canada
Time spent using app About 1 year

Very useful app for those who need basic invoices and payment after order creation through Stripe. Drawbacks include not being able to push payment status and updated invoices back to Shopify, no search function for invoices.

Helpful support team.

Developer reply

July 28, 2020

Thank you for your constructive review! We appreciate it greatly. Words like yours help us to grow and do better. :)
In case you need additional help, please, let us know. We're here for you.

bellawear.be

Location Belgium
Time spent using app 3 months

Great app, looks good and works fine. And when i had questions i received very quick and good support.

Developer reply

August 7, 2019

Thanks for the nice review Bjorn. Let us know if you ever need help with anything else!

Endurance Edge

Location Australia
Time spent using app About 1 year

++ Great app for invoicing, mostly customisable for our needs and some of the best customer service going.

- - Purchase Order numbers would be a valuable addition.

Developer reply

August 7, 2019

Thanks for the great review Tegyn!

Unfortunately, Shopify doesn't allow us to add a new field to the "Create Order" section in the Shopify admin.
However, it is possible to add the PO number manually to the invoice in Sufio, or to capture the PO number in the storefront as we describe here: https://sufio.com/articles/shopify/create-invoices-from-orders/additional-details/po-numbers/

Nura Operations Pty Ltd Eu

Location Australia
Time spent using app 11 months

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks.

Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Targetvision

Location United States
Time spent using app Over 1 year

Extremely easy to use. Interfaces with Shopify well. Only reason I cannot give them a 5 star review is because there is no phone support. In today's fast paced business world, having a person you can talk to is paramount.

The Stargazer Store

Location Belgium
Time spent using app 15 days

Excellent app to have automatic invoices. Amazing support, solving problems that are not even theirs. Although maybe a little bit expensive since I had to go for the extended plan (starter pack only has 7 invoices a month and no VAT exemption options). But I would still highly recommend it if you're looking for an invoicing solution.

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