Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

August 18, 2023

This is a great plugin and it's massively cut down our workflow, it would be amazing to have the option to send automatic proformas to certain clients if you have any development in the future:)

MoonstoneGame
United Kingdom
5 months using the app
Sufio replied September 6, 2023

Thank you very much! Our aim is to reduce our user's workload as much as possible and to bring automation into invoicing as much as possible, so I'm glad to hear this has been helpful to you. Indeed, there's room for improvement on other documents in terms of automation and this is something our Development will always be trying to expand on always.

June 23, 2023

We've been using the app for half a year now. It works perfectly. We mainly use the invoice feature which speeds up our daily workflow. Recently the Sufio team helped us to integrate the VAT exempt function into our shop. Great and fast customer service. 5 out of 5 stars!

Flipheadshop
Germany
5 months using the app
Sufio replied July 12, 2023

Thank you so much for your kind words! I'm delighted to hear our app has been supporting your store for all this time :)

Our exemption tool is quite popular as it's important for stores to provide this option to their B2B customers, so I'm glad to hear we got you set up!

December 14, 2023

Great app, great support!

Little Surprise
Germany
5 days using the app
Sufio replied December 18, 2023

Thank you very much! We're delighted to hear it :)

May 15, 2023

not only does the App does everything you need, I was faced with an issue unique to our company and their customer service crew were fantastic : shout out to Lewis and Veronika.

Design / settings very user friendly

Shipton Mill
United Kingdom
4 months using the app
Sufio replied May 30, 2023

Thank you very much for your lovely words! Our Support team always does its best to give you custom solutions as we understand every business will have its own unique needs and so it's vital for us to be able to meet those needs :)

July 28, 2023

Sufio is great app that actually has a good solution for sending invoices that comply with all the rules & regulations. The team has been super helpfull in setting up some specific customizations that we need for our variety of customers. The team always responds fast but what I love above all is that the really think along and come with practical solutions & work arounds. For every business that wants to do their invoicing via Shopify AND according to the account rules, I can really recommend Sufio

ProCardio-AED360 DK
Denmark
15 days using the app
Sufio replied September 6, 2023

Thank you so much for your review! We pride ourselves on bringing custom solutions to our users and are always happy to discuss merchant's individual needs so that we can seamlessly integrate with their store :)

We really appreciate your recommendation!

December 14, 2023

Das Programm ist sehr einfach gehalten und leicht zu bedienen.
Support ist Next-Level, habe selten so ein guten Support gehabt.
Vor allem möchte ich den Lewis Loben der uns einwandfrei durch ein paar Sonderwünsche von uns begleitet hat.

BUÇAN Home Store
Switzerland
About 1 month using the app
Sufio replied December 18, 2023

Vielen Dank für Ihre Bewertung! Unser Support-Team arbeitet hart daran, Ihnen den bestmöglichen Support zu bieten und wir hoffen, dass wir die individuellen Bedürfnisse jedes Nutzers erfüllen können. Sie können sich jederzeit wieder an uns wenden, wenn Sie weitere Unterstützung benötigen :)

September 21, 2023

A Lifesaver for our VAT Challenges – 10 Stars!

As a B2B business owner, I can't express enough how much the Sufio app has saved the day for us on our Shopify platform. We were stuck in a VAT-related tangle, especially concerning reverse charging for Euro businesses. Months of trying to find a workaround solution had us at our wit's end until we stumbled upon this gem of an app. It's not an exaggeration to say that it has solved our problems comprehensively. We are finally operational and running smoothly, and that's a sigh of relief we've been yearning for.

What has further impressed us is their exceptional customer service. Politeness and extreme helpfulness are evidently at the core of their approach. Whenever we had questions or ran into a hurdle, their support team was there with prompt and effective solutions.

In a perfect world, I'd give Sufio a solid 10 stars for their app and customer service. While the stars might be capped at 5, consider this review an emphatic endorsement of a service that goes above and beyond to support businesses in navigating complex VAT challenges.

Coti Italia srls
Italy
3 days using the app
Sufio replied October 31, 2023

Thank you very much for your lovely review! We are blown away by your kind words!

Our B2B solutions have been a great help for our EU customers and our support team work hard to make things as simple as possible. We are delighted to hear you had this experience!

We will ask Shopify to raise it to 10 stars ;)

November 8, 2023

very helpful support team. thanks!

Carolines Choice
United Kingdom
16 days using the app
Sufio replied November 24, 2023

Thank you so much! Our team will be delighted to hear it! All the best :)

January 31, 2024

Fab app with lots of customisation options and even better customer service!

Colonna Wholesale
United Kingdom
Sufio replied March 19, 2024

Thank you, we are delighted to hear you are enjoying our custom options as our team works hard to provide unique workflows for different types of businesses!

January 5, 2024

Sehr zufrieden mit Sufio app

Style-now
Austria
5 days using the app
Sufio replied January 12, 2024

Ich danke Ihnen sehr! Es freut mich zu hören, dass wir Ihre Anforderungen an die Rechnungsstellung erfüllt haben :)