Overall rating Based on 213 reviews
If it weren't so unstable and unresponsive it would be a really promising app. But it blows my mind just how unreliable it can be. You just get the feeling it was rushed.
I had an issue and the Support team was very responsive and helpful. They provided the steps I needed to take in great detail. Many thanks!
My 4D Pocket
It's works well and easy to use. Sumo will be my first choice so i definitely will upgrade to monthly plan once i get more sales in. Thanks for the free plan!
The Umbra Supply
App is great. Tons of new e-mails collected and value gained. 5 stars. umbra-supply.myshopify.com - Best
Elizabeth Schowachert Art
Sumo is one of the better apps for email capture and social share - they offer a lot on their free plan.
Sweet Relief Musicians Fund
Sumo is amazing for automating your marketing on Shopify to create maximum effectiveness. It catches so many things that the average person wouldn't even think to do.
Sumo does a great job and it fits my needs really well. The only thing I would improve is the visibility bullet point in a campaign, the settings are a bit confusing and a description about the Smart Mode would be helpful.
I can't find out how to cancel my subscription, reduced the speed of the site and many other annoying things on this app...
Sacred Soul Holistics
Sumo is great, I've used it for a while now but recently migrated to Shopify and the Shopify app is the cause of my problem that was challenging to resolve. My rating is not for the Shopify app which I would rate very low, it's for Sumo itself and mainly for the persistence of Srba the customer service engineer who very persistently helped me to resolve the issues caused by the Shopify app.
Short version, Shopify app led me to create multiple accounts and the wrong site id and domain in use by other account etc. This sounds easy to resolve but it wasn't. Srba was extremely persistent in trying to resolve this and eventually managed to do it before a senior engineer had time to review it. Great service
The Rave Spot
The free version is very basic but my issue turned out to be something separate and their response was very helpful.