Overall rating Based on 182 reviews
It has been great working with Sumo. The team has been very efficient and helpful and we see great results!
Our email growth rate has been steady week after week. It's definitely helped increase our subscriber count. I'm not so confident our overall conversion rates increased as high as they promised, but the list growth is important enough for us to justify the continual use.
pretty user friendly,reasonable ability to customise - some terms could be a little bit more user friendly for novices. eg GET vs POST
Shire Post Mint
The staff was very helpful in putting the ad together. Once I was onboarded, the support was much less involved. The two pop ups that they put together are working very well, but I'm not sure that the extremely high subscription price is worth it in the long run. I felt railroaded into the contract price and I wish they were more up front about the cost. The service people were sweet and helpful.
EDIT: After writing this review, the Sumo team reached out and continue to routinely check up and see if there are any more strategies that we can try together. I have seen an increase in conversion rates and subscribes. The price is rather high for a very small business, but for stores with high volume, this is a must-have. I still wish they were more up front about the total cost.
The Dadness Shop
Sumo provides an excellent service!! Only leaving 4 stars instead of 5 because I remember a time not so long ago when there were more customization options with the free plan -- especially w/ the popups -- (sigh). But yes, I'd recommend it (and do) to anyone!!
Great App! But You have pretty much one option if you want to try it and use it for free. I think that is very limited. The prizes are to high for a starting business.
Easy to install, configure and use. Trying the free feature.
so far, it is not that hard to manage. Looking forward some results.
Tbs Bar And Grill The Manitou Hotel
It was pretty good, way better than the rest of the crappy apps. Thanks
Very easy to use and navigate.