Overall rating Based on 208 reviews
Sweet Relief Musicians Fund
Sumo is amazing for automating your marketing on Shopify to create maximum effectiveness. It catches so many things that the average person wouldn't even think to do.
Sacred Soul Holistics
Sumo is great, I've used it for a while now but recently migrated to Shopify and the Shopify app is the cause of my problem that was challenging to resolve. My rating is not for the Shopify app which I would rate very low, it's for Sumo itself and mainly for the persistence of Srba the customer service engineer who very persistently helped me to resolve the issues caused by the Shopify app.
Short version, Shopify app led me to create multiple accounts and the wrong site id and domain in use by other account etc. This sounds easy to resolve but it wasn't. Srba was extremely persistent in trying to resolve this and eventually managed to do it before a senior engineer had time to review it. Great service
Flora & Curl: Pure | Potent | Luxurious | Non-Toxic Curl Care
Brilliant customer service! Fast responses and very helpful. All my questions are answered promptly. Makes a difference!
Sumo is SUPER easy to use, the support team have been amazing the two times I've been in contact. Oh yeah, and we've had thousands of new email subscribers. I can't recommend it enough!
I truly like how Sumo integrates massive time-saving features for email collection, cart abandonment, and couponing directly with Shopify. AND with a free email marketing system built-in, it's ideal for someone who wants to start growing rapidly without using lots of different services. Keep that tech stack low.
Kelapa Organics Australia
Had a small issue with the setup, support staff were straight onto it and fixed up the issue within minutes. Awesome support.
Тhey have great features, turn-key solutions and just amazing support team. The people who work there are attentive, flexible and ready to go out of their way for the client. Great experience with them so far. Keep up the good work guys!
The support team is great. Luka Belik helped me with my issue being really fast and very friendly :) Happy user here!
Great team, fast et efficient. I still have to try the app but so far the setup support has been amazing.
Sumo has so many free tools that I was previously juggling between multiple apps, now conveniently in one place, super easy to install! This app is so user-friendly and looks completely integrated with my website, I love it. The reporting is easy to read and up to date. I look forward to see how my site performs with this awesome addition!