Overall rating Based on 213 reviews
I had an issue and the Support team was very responsive and helpful. They provided the steps I needed to take in great detail. Many thanks!
My 4D Pocket
It's works well and easy to use. Sumo will be my first choice so i definitely will upgrade to monthly plan once i get more sales in. Thanks for the free plan!
The Umbra Supply
App is great. Tons of new e-mails collected and value gained. 5 stars. umbra-supply.myshopify.com - Best
Elizabeth Schowachert Art
Sumo is one of the better apps for email capture and social share - they offer a lot on their free plan.
Sweet Relief Musicians Fund
Sumo is amazing for automating your marketing on Shopify to create maximum effectiveness. It catches so many things that the average person wouldn't even think to do.
Sacred Soul Holistics
Sumo is great, I've used it for a while now but recently migrated to Shopify and the Shopify app is the cause of my problem that was challenging to resolve. My rating is not for the Shopify app which I would rate very low, it's for Sumo itself and mainly for the persistence of Srba the customer service engineer who very persistently helped me to resolve the issues caused by the Shopify app.
Short version, Shopify app led me to create multiple accounts and the wrong site id and domain in use by other account etc. This sounds easy to resolve but it wasn't. Srba was extremely persistent in trying to resolve this and eventually managed to do it before a senior engineer had time to review it. Great service
Flora & Curl: Pure | Potent | Luxurious | Non-Toxic Curl Care
Brilliant customer service! Fast responses and very helpful. All my questions are answered promptly. Makes a difference!
Sumo is SUPER easy to use, the support team have been amazing the two times I've been in contact. Oh yeah, and we've had thousands of new email subscribers. I can't recommend it enough!
I truly like how Sumo integrates massive time-saving features for email collection, cart abandonment, and couponing directly with Shopify. AND with a free email marketing system built-in, it's ideal for someone who wants to start growing rapidly without using lots of different services. Keep that tech stack low.
Kelapa Organics Australia
Had a small issue with the setup, support staff were straight onto it and fixed up the issue within minutes. Awesome support.