Reseñas (69)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
28 de octubre de 2024

This app is fantastic! I would not have been able to track my products without it. Shopify doesn't offer product tracking that subtracts from the main inventory, only from the variant total. Sumtracker fixed this problem for my business. Ankit is always very helpful when you have any questions. Definitely would recommend.

Squarenot
Estados Unidos
6 meses usando la aplicación
17 de septiembre de 2024

I've used Sumtracker now for about a month - the guys have nailed the functionality and UI simplicity. It's the first time I haven't felt overwhelmed in an inventory management system. After about 1 day of use, I got the basics, counted our warehouse inventory into the app and was able to link our 2 Shopify stores, Etsy and Amazon store.

The support is also fantastic - the guys are quick to respond, open to feedback and improving the app for users.

I've been through 10+ free trials, this is the one guys. Stop looking. Does everything you need it to do at the right price.

PBT Shop
Australia
28 días usando la aplicación
Sumtracker respondió 18 de septiembre de 2024

Thanks a lot for the amazing review! The whole team at Sumtracker really appreciates it!

25 de octubre de 2024

Great for keeping track of packaging materials.
Our products when sold have boxes, tissue paper, stickers, koozies, and come with accessories.

Instead of knowing product inventory and having to do weekly counts of packing materials, everything is now synced up and we always have an accurate inventory number.

Bread & Butter Pickleball Company
Estados Unidos
Alrededor de 2 meses usando la aplicación
13 de septiembre de 2024

Great Support and this App helped me to take track of my bundles. Awesome

BLÜHT-SHOP
Alemania
3 meses usando la aplicación
Sumtracker respondió 14 de septiembre de 2024

Thanks a lot for the review! The whole team at Sumtracker really appreciates it 💙

4 de junio de 2024

so far, so good. I've only been using for a short time as of this review. The positive is that sumtracker support has been amazing. Ankit and team have been super friendly and responsive which is the most important thing for any company in my opinion. They currently nail the customer experience part of business. The app is also super easy to use and i was able to get up and running within just a few days. I've only had a couple small issues and bugs, but like i said, they've been super responsive and have fixes in the pipeline for any bugs/issues i find. The 4 star is because ive only been using for a short time and any small software company is going to have bugs/issue to work out. I'm sure this will turn into a 5 star as i have more time with the software. I look forward to continuing to use this application for my inventory needs.

Heartland Lettering
Estados Unidos
Alrededor de 1 mes usando la aplicación
6 de abril de 2024

Highly recommended! Having used Sumtracker for a year now, we can confidently say it's the best inventory management app out there. We've tried others, but nothing compares. The bundles option is a game-changer for our efficiency. One of its standout features is tracking purchase orders with the currency we paid, which keeps our records accurate. The service is top-notch. Ankit and the team are incredibly responsive and accommodating. Overall, Sumtracker has exceeded our expectations. If you need a powerful and user-friendly inventory management solution, Sumtracker is it.

Sereniikey
Canadá
Alrededor de 1 año usando la aplicación
8 de enero de 2024

This app has been very helpful and has allowed us to link some complex bundles with ease. Very happy with sumtracker.

Camp Brand Goods
Canadá
9 meses usando la aplicación
Sumtracker respondió 11 de enero de 2024

Thanks for the great review Cyd! You've been a really great customer too :)

10 de enero de 2024

I can highly recommend this app. Anyone who sells on multiple platforms or marketplaces will love the quick synchronization of inventory. Since I got this app, I haven't had any overselling. It is very easy to use and bundles can also be integrated without any problems. There are also many other functions in the app. Support also responds quickly to problems and was able to help me. Highly Recommended.

TopCandy
Alemania
28 días usando la aplicación
Sumtracker respondió 11 de enero de 2024

Thanks a lot for the amazing review! We are working to make Sumtracker the best inventory management app for our users!

7 de diciembre de 2023

I've been using sumtracker since the beginning of the year. I had encountered a few problems during that time. Each time I reached out i would get an email a day or so later stating that they could no longer find the error I saw in inventory etc. Their suggestion is to schedule a call to discuss the problem. Only I'm in the US and they wanted me to call them at 3am. The latest problem caused me to oversell 4 different items that previously had been out of stock. The software update on Monday and added inventory to these listings and caused me a huge nightmare. Support took a day to respond once again saying that they didn't see any problem. I had included error numbers and messages. They never did clarify what any of them meant. I though the program had potential but I'd suggest you look elsewhere.

Loblolly Girl
Estados Unidos
9 meses usando la aplicación
Sumtracker respondió 14 de diciembre de 2023

Dear Paige

We are extremely sorry for the experience you had with Sumtracker. We are constantly trying to improve our services. The inventory sync on multiple platforms is a complex problem and sometimes the resolution requires us to have a call rather than exchanging email messages. There are finer details that need to be understood as each platform has their own settings.

After seeing your review, I looked at all the email messages that we had exchanged from the time you had setup your account. We have constantly requested you to get on a call to resolve this. My only regret is that it was not communicated to us that you are not getting a favourable time slot for the call. If you are facing an issue that requires attention, we are wiling to have the call at any time based on your convenience. If things can still be sorted out and you are willing to give Sumtracker another chance, please let us know.

Thanks
Ankit

14 de mayo de 2024

Very useful tool!

Mureti Jewelry
Estados Unidos
5 meses usando la aplicación