Sumtracker Inventory Manager

Fantastic support always

Great product. Strong customer support.

EXCELLENT APP for fast and accurate syncing between stores and also very useful with product bundles, which I had been doing manually.

I did recently decide to close all of my marketplace sites (tired of their fees) so I won't need this app anymore but it was very good while I had it and it is recommended. If I decide to go back to marketplace this is the app I would choose for my syncs.

I was astonished to find that although there are many inventory management systems, very few both calculate average costs and provide the ability to receive purchase orders. Sumtracker is the most cost-effective option I have been able to find in Shopify's network, and their customer service is highly responsive, communicates clearly, and is helpful. I would happily recommend them, especially if you are a new business.

Phenomenal support and intuitive solution - thank you!

Sumtracker has been the best inventory management solution we’ve tried so far. The platform is easy to work with, the team’s customer service is incredibly responsive, and they’re constantly rolling out new features and improvements. Happy to recommend it to others.

After looking for months for a solution that could help me separate SKUs in bundles, I finally found Sumtracker. Kush and the team have been extremely helpful in the process, while developoing the Packing List that I needed for the warehouse fulfilment. Really happy with the performance of the app, and how easy it is to use. Thank you Kush and team!

Very helpful support! Thank you Ankit!

Extremely helpful support. Seems to be a good replacement for Stocky since Shopify is sunsetting Stocky.

I had a trial version of this app to help with purchase orders. I synched the inventory, but did not allow it to make adjustments through the app screen, as all my staff access the inventory from mobile POS. I discovered that every time there was an adjustment in our inventory - adding stock, accepting refunds, etc., after a short period of time (sometimes hours, sometimes days after!) the app would reverse the change, removing the inventory we added or adding inventory we manually removed! This was super frustrating, as then our stock was out.

I went through the apps dashboard to try and see a history of changes to know what to fix, but their internal system said there were no changes on the app's part. However, when filtering through the Shopify system, I was able to find 27 times the app reversed our changes - sometimes multiple times for the same product after we fixed it.

If I could give this 0 stars, I would. It made extra work for my staff and I, and it was very frustrating that it said it was only synching information when in reality it was adjusting things behind our back, which we did not give it permissions to do.