Sumtracker Inventory App , 63 avis

We are very happy with Sumtracker so far. Simple to use but works great in managing our inventory. Support is very helpful and quick to reply.

I needed an app to sync inventory, including bundles, between Shopify and Etsy. Sumtracker has been brilliant. Very easy to use and set up. I've had a couple of questions and Ankit has been very helpful too. Thank you!

We have extensively tested various systems, and Sumtracker stands out by delivering exceptional results. It combines speed, accuracy, and user-friendliness, providing all the necessary features to efficiently manage purchase orders and inventory across multiple marketplaces. Moreover, it handles bundles flawlessly. The availability of excellent tutorials and a supportive team further enhances the overall experience. We highly recommend Sumtracker as a comprehensive solution."

This is a great app. It does everything I needed plus more. The support is very responsive and helpful.

What's clear from developer's response is that they have zero interest in fixing their app or discovering what went wrong. He's gotten into a barrage of denials. Ask yourself if something goes wrong do you want debugging or griping?

Terrible app, completely f's up your inventory across multiple channels, specifically Etsy. Confuses different shops, pulls products out of archive on Shopify(!), makes stuff active on one Etsy shop when it should be assoc. with another. If you're trying to sync Shopify with Etsy then good luck - over 40 listings are newly renewed across two Etsy shops.
What's hilarious about this is that I got two orders on Etsy during the debacle and, yup, you guessed it - inventory didn't update.

And these reviews saying "team is responsive?" Fake. Not sure why Shopify is leaving this app up.

So the issue with "getting a call" or "getting help" is that the app is gone from my shop. I don't need "help" and no amount of speaking on the phone will fix the issues. And, why would I invite a call where the developer is calling me a liar and saying that my entire review is a lie in emails? Yah, right.

App developers need to understand the Etsy platform in order to manage inventory there. In no circumstances should listings be moved from de-active to active without confirmation. In no circumstances should listings be duplicated across Etsy shops - Etsy is very clear about this. Duplicate listing is cause for shop closure - all shops assoc. with same IP. Seriously? Why risk it?

Note: edited for succinctness

We've been very happy with Sumtracker so far. It has far exceeded our initial expectations and the support team has been very attentive whenever we have questions. I highly recommend.

It's hard to find an app that does it all: inventory plus bundles, kits, and reporting, but Sumtracker does all of these things for a very reasonable price. I've run into only one issue in the few months I've been using it. Support was fast, friendly and had the issue fixed very quickly.

Fantastic App! The team behind it couldn't be any more helpful. The features and functionality are excellent, almost exactly what we needed. Whenever we have run into a challenge, they've come back with solutions so quickly. And they've added new features to help us with our business case. Couldn't recommend this enough! Well done to the team and looking forward to working together for a long time.

We added Sumtracker to our Shopify store in August 2022 and have been using this App very successfully. We have found the product to be very efficient in managing our inventory and it has been especially helpful in creating out purchase orders from our suppliers. Both placing the orders as well as receiving the inventory has been wonderful.
Also, we had what we referred to as "Kits" with a variety of products contained in them that we were having to manage manually. With the Bundles feature within Sumtracker, we no longer need to do this. Sumtracker manages our Kits for us. This has saved us tons of manual hours.
We have to say that the absolute best part of the product is the personalized CUSTOMER SERVICE. We get our answers and assistance swiftly and with great clarity. On top of all of this when we have needed a measure of an upgrade, our request is taken seriously and given consideration and in every instance the App has been upgraded.
We highly recommend this product to anyone who is in need of a Shopify Inventory and Order management system.
The trial period offered gave us the opportunity to fall in love with the product and know that it is worth it. AND the bonus is the sliding scale for packages based on sales volume. Love this feature too, and so will you.
Sandra

Super easy app to work with. The team is very responsive. Etsy changed some stuff up, and nothing would sync. However, they worked relentlessly to fix the problem and get everything back up and running correctly. I highly recommend this app if you run inventory on multiple platforms.