리뷰 (69)

전체 평점
4.8
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2022년 11월 29일

Sumtracker has been a great addition to our company and our unique needs of having the same SKU for several Options that we carry, having multiple stores was not an issue and the best part is the team is responsive within 24 hours. I strongly recommend this App for Inventory management.

Gone Country Hats
미국
앱 사용 기간 10개월
2020년 8월 10일

I have been using Sumtracker for inventory management for two years - since before they launched their Shopify app. I have only positive things to say about their inventory management solution, and the Shopify integration seems to be seamless too.
Every single person at every single level in the supply chain has benefited from Sumtracker, despite their initial reluctance to switch from the MS Excel method of bookkeeping. Thanks to Sumtracker, we know more about our business today, and we keep improving our processes and systems every day.

Smartivity -India's Global STEAM Toys Brand
인도
앱 사용 기간 10개월
답글 Sumtracker개 2020년 8월 17일

Thanks for the great review! We are glad that Sumtracker has been a valuable tool for your company. Hope to continue this journey!

2023년 12월 7일

I've been using sumtracker since the beginning of the year. I had encountered a few problems during that time. Each time I reached out i would get an email a day or so later stating that they could no longer find the error I saw in inventory etc. Their suggestion is to schedule a call to discuss the problem. Only I'm in the US and they wanted me to call them at 3am. The latest problem caused me to oversell 4 different items that previously had been out of stock. The software update on Monday and added inventory to these listings and caused me a huge nightmare. Support took a day to respond once again saying that they didn't see any problem. I had included error numbers and messages. They never did clarify what any of them meant. I though the program had potential but I'd suggest you look elsewhere.

Loblolly Girl
미국
앱 사용 기간 9개월
답글 Sumtracker개 2023년 12월 14일

Dear Paige

We are extremely sorry for the experience you had with Sumtracker. We are constantly trying to improve our services. The inventory sync on multiple platforms is a complex problem and sometimes the resolution requires us to have a call rather than exchanging email messages. There are finer details that need to be understood as each platform has their own settings.

After seeing your review, I looked at all the email messages that we had exchanged from the time you had setup your account. We have constantly requested you to get on a call to resolve this. My only regret is that it was not communicated to us that you are not getting a favourable time slot for the call. If you are facing an issue that requires attention, we are wiling to have the call at any time based on your convenience. If things can still be sorted out and you are willing to give Sumtracker another chance, please let us know.

Thanks
Ankit

2023년 3월 15일

They did it!
-
The team at Sumtracker finally solved the challenge for us small eCommerce stores with an Inventory management system that actually works. I was literally set up and syncing my stock between Etsy and Shopify in less than an hour!
-
They have managed to consolidate all the most vital features and offer them in a simple, neat, and clean interface. Awesome job guys!

Tarifé Attär
미국
앱 사용 기간 9개월
답글 Sumtracker개 2023년 3월 16일

Thanks a lot Jordan! All your comments have been really helpful and are much appreciated!

2023년 10월 11일

I have used multiple inventory management software in the past and this one by far is the easiest to use and the best quality. I haven't come across any bugs or errors. Other platforms I have used in the past seem to have heaps of bugs that is not ideal when tracking inventory.

We use this app to bundle products to their components. We have HEAPS of listings on Shopify, eBay and Etsy and it works really well for us.

The platform is very intuitive and they are always looking for ways to improve their system. Customer service is also top notch!

Craft 360
오스트레일리아
앱 사용 기간 9개월
답글 Sumtracker개 2023년 10월 13일

Thanks so much Amy for the wonderful feedback. We'll continue to work hard to make Sumtracker your favourite app!

2022년 9월 16일

Amazing App! Super helpful. We use it for so many things: bundles, inventory and stock control, PO's... The customer service is one of the best i've ever seen. Answers are almost immediate, and they're even open (and so fast!) to make improvements and develop new features upon a client's request.
Recommend 100%

Syra Coffee
스페인
앱 사용 기간 9개월
2023년 11월 20일

Had this app for 9 months now and CAN'T LIVE WITHOUT IT! If you need to sync inventory between 2 or more stores/platforms then this app is a must have. Plus the support from Ankit is fast and they keep adding features to make my job even easier, most recently working on a picklist feature! Love everything about Sumtracker and highly recommend it is great value for the time savings it offers!

Canadian Piercing Supply
캐나다
앱 사용 기간 9개월
답글 Sumtracker개 2023년 11월 23일

Thanks for the amazing review :)

2020년 7월 24일

Highly responsive team and amazing app. Able to get one-stop-solution for all our order processing and tracking needs. Fulfilment errors have decreased and Operational efficiency has increased by multi-fold.

Leaf Studios
인도
앱 사용 기간 9개월
답글 Sumtracker개 2020년 8월 5일

Thanks for such a great review! We are really happy to know that your operations have improved after using our app. We hope to continue improving the app to deliver greater value for your company.

2020년 9월 12일

I Am Using Sumtracker Before using Shopify Because We Have Retail Stores And Warehouse Now We Are Online On Shopify As Well, And We Are Taking Benefits Here As Well. Its Been Around 1.5 years That I Am Using Sumtracker, the Services Are Really Good, I Can Manage My Stock Very Easily And Normals Languages Are Used Which Every Person Can Understand The Software In Minutes, There Customer Support Is Really Helpful And Polite.
I Will Totally Recommend It.

Romanfox.com
인도
앱 사용 기간 9개월
답글 Sumtracker개 2020년 9월 12일

Thanks a lot for your kind words and review! We'll continue provide great services and a great product. You feedback is really appreciated!

2023년 5월 10일

Sumtracker has been amazing for us. We searched far and wide for a software that could effectively manage our inventory. We do on-demand shirt printing, so Sumtracker's bundling capabilities are critical to our operations. We need to know how many products are possible based on all of the different iterations of apparel blanks and transfers.

We tried 5 different softwares before finally finding Sumtracker, and it has made our lives so much easier. Nothing seemed to care for our exact use case, but it became obvious to us very quickly that the Sumtracker team understood exactly what we were looking for.

Ankit & the team have provided exceptional service for us - responding within a day to any questions or comments over email, and is always available to jump on a quick call.

I highly recommend using Sumtracker for inventory management, it's been amazing to work with.

Sweet Wink - Wholesale
미국
앱 사용 기간 8개월
답글 Sumtracker개 2023년 5월 11일

Thanks a lot for leaving a wonderful review Joe! We really appreciate it!