Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 10, 2024

I can highly recommend this app. Anyone who sells on multiple platforms or marketplaces will love the quick synchronization of inventory. Since I got this app, I haven't had any overselling. It is very easy to use and bundles can also be integrated without any problems. There are also many other functions in the app. Support also responds quickly to problems and was able to help me. Highly Recommended.

TopCandy
Germany
28 days using the app
Sumtracker replied January 11, 2024

Thanks a lot for the amazing review! We are working to make Sumtracker the best inventory management app for our users!

January 15, 2024

Sumtracker solved all of the problems I had trying to use Shopify for both wholesale and retail sales. It allows me to track wholesale/retail inventory with the same SKU, which no one else seemed to be able to do. They've been great to promptly answer every question I have in a timely manner and even meet virtually with me when I need them to. Highly recommend!

Wolf & Willa
United States
2 months using the app
Sumtracker replied January 17, 2024

Thanks for the amazing review! This is the best reward we can get from our customers! We are excited to continue improving our product and services and provide a great experience to all our users.

January 8, 2024

This app has been very helpful and has allowed us to link some complex bundles with ease. Very happy with sumtracker.

Camp Brand Goods
Canada
About 2 months using the app
Sumtracker replied January 11, 2024

Thanks for the great review Cyd! You've been a really great customer too :)

November 20, 2023

Had this app for 9 months now and CAN'T LIVE WITHOUT IT! If you need to sync inventory between 2 or more stores/platforms then this app is a must have. Plus the support from Ankit is fast and they keep adding features to make my job even easier, most recently working on a picklist feature! Love everything about Sumtracker and highly recommend it is great value for the time savings it offers!

Canadian Piercing Supply
Canada
9 months using the app
Sumtracker replied November 23, 2023

Thanks for the amazing review :)

December 7, 2023

I've been using sumtracker since the beginning of the year. I had encountered a few problems during that time. Each time I reached out i would get an email a day or so later stating that they could no longer find the error I saw in inventory etc. Their suggestion is to schedule a call to discuss the problem. Only I'm in the US and they wanted me to call them at 3am. The latest problem caused me to oversell 4 different items that previously had been out of stock. The software update on Monday and added inventory to these listings and caused me a huge nightmare. Support took a day to respond once again saying that they didn't see any problem. I had included error numbers and messages. They never did clarify what any of them meant. I though the program had potential but I'd suggest you look elsewhere.

Loblolly Girl
United States
9 months using the app
Sumtracker replied December 14, 2023

Dear Paige

We are extremely sorry for the experience you had with Sumtracker. We are constantly trying to improve our services. The inventory sync on multiple platforms is a complex problem and sometimes the resolution requires us to have a call rather than exchanging email messages. There are finer details that need to be understood as each platform has their own settings.

After seeing your review, I looked at all the email messages that we had exchanged from the time you had setup your account. We have constantly requested you to get on a call to resolve this. My only regret is that it was not communicated to us that you are not getting a favourable time slot for the call. If you are facing an issue that requires attention, we are wiling to have the call at any time based on your convenience. If things can still be sorted out and you are willing to give Sumtracker another chance, please let us know.

Thanks
Ankit

January 22, 2024

Fantastic app and great support, very responsive and helpful couldn’t which for more!

jsonsweden.com
Sweden
5 months using the app
November 22, 2023

After looking for months for a solution that could help me separate SKUs in bundles, I finally found Sumtracker. Kush and the team have been extremely helpful in the process, while developoing the Packing List that I needed for the warehouse fulfilment. Really happy with the performance of the app, and how easy it is to use. Thank you Kush and team!

BLUELOW
Spain
About 1 month using the app
Sumtracker replied November 23, 2023

Hi Tatiana, thanks a lot for the wonderful feedback!

October 11, 2023

I have used multiple inventory management software in the past and this one by far is the easiest to use and the best quality. I haven't come across any bugs or errors. Other platforms I have used in the past seem to have heaps of bugs that is not ideal when tracking inventory.

We use this app to bundle products to their components. We have HEAPS of listings on Shopify, eBay and Etsy and it works really well for us.

The platform is very intuitive and they are always looking for ways to improve their system. Customer service is also top notch!

Craft 360
Australia
9 months using the app
Sumtracker replied October 13, 2023

Thanks so much Amy for the wonderful feedback. We'll continue to work hard to make Sumtracker your favourite app!

February 29, 2024

SumTracker is everything I expected it to be, and MORE. Everything literally works flawlessly once you set it up. And it operates FAST too (everything loads quickly in the APP, and changes are updated VERY quickly too).

I use it for my Shopify Store and eBay. Very customizable, and just plain works!

You can easily update quantity manually, for each product, if needed, or you can use spreadsheets to edit quantity (if needed).

Once it is all setup though, you will never HAVE to worry about anything though, other than adding more inventory when you receive shipments from your suppliers (this is very easy to do though - either directly within the APP, or by using spreadsheet uploads).

Support for this APP is excellent too.

SumTracker is definitely one of the best APP's I have ever used. Well worth every penny!

BeyStation.com
United States
Sumtracker replied March 2, 2024

Thanks so much for the great review Matt! We really appreciate your kind words!

September 18, 2023

I highly recommend this Inventory Control App. We looked at many inventory apps recommended by Shopify but only Sumtracker could do what we needed. We have two brick and mortar boutiques and two online stores on two different platforms. We needed to combine all of our inventory from all of our locations, from two different platforms, into one location because all our inventory is shared by all of our locations. Shopify alone did not fulfill our need. So, we added the Sumtracker App. We had a lot of questions. Kush and Ankit were there for us every step of the way. We had several video conferences with them and many emails. And after all that SUCCESS !!! We were able to update and add our inventory to Sumtracker and now we are so relieved to have all of our inventory controlled in one location but is sold in four locations. Shopify reports tells me which location sold the merchandise while Sumtracker keeps track of our inventory. We are now able to keep better track of what we have in inventory. Thank You Sumtracker !!!!

Very Boutiquey
United States
7 days using the app
Sumtracker replied September 20, 2023

Thank you so much Susan! We are really grateful for your support!