Sumtracker Inventory App

We have extensively tested various systems, and Sumtracker stands out by delivering exceptional results. It combines speed, accuracy, and user-friendliness, providing all the necessary features to efficiently manage purchase orders and inventory across multiple marketplaces. Moreover, it handles bundles flawlessly. The availability of excellent tutorials and a supportive team further enhances the overall experience. We highly recommend Sumtracker as a comprehensive solution."

What's clear from developer's response is that they have zero interest in fixing their app or discovering what went wrong. He's gotten into a barrage of denials. Ask yourself if something goes wrong do you want debugging or griping?

Terrible app, completely f's up your inventory across multiple channels, specifically Etsy. Confuses different shops, pulls products out of archive on Shopify(!), makes stuff active on one Etsy shop when it should be assoc. with another. If you're trying to sync Shopify with Etsy then good luck - over 40 listings are newly renewed across two Etsy shops.
What's hilarious about this is that I got two orders on Etsy during the debacle and, yup, you guessed it - inventory didn't update.

And these reviews saying "team is responsive?" Fake. Not sure why Shopify is leaving this app up.

So the issue with "getting a call" or "getting help" is that the app is gone from my shop. I don't need "help" and no amount of speaking on the phone will fix the issues. And, why would I invite a call where the developer is calling me a liar and saying that my entire review is a lie in emails? Yah, right.

App developers need to understand the Etsy platform in order to manage inventory there. In no circumstances should listings be moved from de-active to active without confirmation. In no circumstances should listings be duplicated across Etsy shops - Etsy is very clear about this. Duplicate listing is cause for shop closure - all shops assoc. with same IP. Seriously? Why risk it?

Note: edited for succinctness

App is very good, its clean and straightforward, it makes updating and monitoring inventories easier removing the needs to manually update inventories especially we have thousands of products on our stores and sumtracker makes everything easier, also the customer support is fantastic we're able to reach them easily whenever we need assistance. Highly recommend.