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Sup Dropshipping made my store operations so much easier. Importing products is simple, and the quality has been consistent so far. My orders are shipped on time, and tracking updates are smooth. It’s a great option for anyone who wants reliable dropshipping without complicated steps.
Sup Dropshipping completely changed how I manage my Shopify store. From sourcing to fulfillment, everything is automated and smooth. I especially like the direct factory access because it helped me reduce product costs while improving quality. The branding and custom packaging options made my store look more professional and helped increase customer trust. Definitely a strong platform for scaling.Sup Dropshipping completely changed how I manage my Shopify store. From sourcing to fulfillment, everything is automated and smooth. I especially like the direct factory access because it helped me reduce product costs while improving quality. The branding and custom packaging options made my store look more professional and helped increase customer trust. Definitely a strong platform for scaling.
Sup Dropshipping 2 has streamlined my store workflow product importing and order syncing work flawlessly. Saves me so much time every day!
I have only place a few orders through SUP and two of those were with bad outcomes. They claim they quality check products, but I question that. Here is why:
A t-shirt was sent to a customer and the material was poor and the printed image was not complete.
I personally ordered a POD cap for myself. When it arrived, the image was not complete, it was not centralized as per my design, and the cap itself had a nasty smell. SUP told me that I checked the cap before shipping - sure, but the image showed the cap small, so I couldn't see cracks in the design and I can't smell images.
They give you a dedicated agent and this causes issues if they are not there when you contact them. They are slow to reply. I ordered a product that stated 1-3 day processing, BUT it hasn't even reached the processing stage after three days. So that will be another three days for the processing (because they always complete processing at the latest date, 3 as opposed to the 1 of the 1-3 days). So my products is still saying pending after three days. I have contacted SUP three time and still had no reply. I would not treat my customers like this.
I discovered (from my agent) that one of their supplier was using images that were not of the same material of the actual products. I asked if the agent could obtain the correct image. The reply from the agent was a straight "No". If that was me, I would have said, "I'm not sure if that is possible, but I will certainly try.
Thank you for taking the time to share your feedback. We sincerely apologize for the issues of your POD orders.
To address your concerns:
1. We have taken this POD supplier out from our platform, as their product and service is of poor quality.
2. We are looking into our quality control processes to improve our service.
3. We have refunded your orders, and your agent has sent you several apology emails.
Again, we apologize for all the problems this has caused, and hope we can collaborate again!
Sup Dropshipping has made my workflow smoother. Product sourcing is quick, orders arrive well-packed, and shipping is always on time. The dashboard is simple, and support responds fast. Overall, a great experience!
I’ve been using Sup Dropshipping for my Shopify store for a few months now, and honestly, it has made my work much easier. Product sourcing is fast, and the team helps find exactly what I need at competitive prices. The dashboard is simple, and order fulfillment is smooth. This platform saved me a lot of time compared to manual sourcing.
Great Support and Easy to Use
I've been using Sup Dropshipping for a while now and I must say, their support team is amazing. They helped me set everything up and answered all my questions quickly.
The platform is also very easy to use, which makes my life a lot easier as an online seller. Overall, I'm very satisfied with their services.
If I can leave -5(minus 5 stars) stars review I would...
Lack of support, I've tried to cancel my subscription several times, but still get charged for it. Contacted them...total IGNORE
And I can't even access the app anymore.
I want my money back and the subscription cancelled.
Thank you
Hello, thank you for your feedback. Our agent has contacted you and returned the subscription fee as your request.
Please kindly reply to your personal agent's email so that we can know how to improve our service in the future. Thank you!
This app helped me manage my dropshipping business much more efficiently. Product sourcing, order processing, and shipping are handled automatically, which saves both time and cost. Direct access to suppliers reduced my purchasing costs and improved profit margins. Shopify order auto-sync eliminated most of the manual work. The branding and print-on-demand features also helped me build a more professional and scalable brand.
Sup Dropshipping has made store management much easier for me. Product Sourcing and shipping are handled smoothly, and their support team responds fast whenever I need help. Overall, a very reliable app for my Shopify store.
