Super: Gift Wrap, Gift Message , 318 則評價
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Fast and effective customer service! They helped get our website looking more professional and useful for our customers.
Super easy to install and add the elements you want for your individual shop. It works very well and it is just what I was looking for to enhance shopping on my website store.
Great app to show gift wrapping options to your customers
We were looking for an app to allow customers to add a message to their order in the cart (as well as the order notes). This app is quick to set up and does exactly what we were looking for.
Great App, easy to install, incredibly easy to use, first class support and developer followup, and last but not least, so pleased to have this as part of our shop, regards Steve
Super responsive and helpful support team! Always helpful with making customizations and ensuring the app runs smoothly.
Fast and resourceful support service. Shahar was very attentive and solved all of our problems. Great app!
Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.
This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.
Hi there,
Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-)
You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back.
Thanks again and have a great rest of your day!
I've tried to email you but never heard back - I am waiting for your reply :-)
Thanks
-Shahar
Wonderfully fast customer service to adjust the CSS to fit the sizing requirements on our page theme. Very happy with the support and the functionality of the app. Highly recommended for your Gifting needs!
This is the 5th gift app I tried and this is the one for us. Simple set up -- it showed up immediately and so did all the changes I made (not my experience when I played with other apps). The "products" --wrapping, messaging, and receipts -- are separate so it doesn't look funky if you only want to use 1 piece of it (not my experience when I played with other apps). Worked instantly with drawer carts (not true with other apps). I wanted the location to change slightly and their dev team had that done in minutes and their communication was super clear.