Reseñas (53)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
2 de octubre de 2024

We just started using Super Rewards for our brand for referrals and rewards. The platform is intuitive and has lots of great options. We were having a small issue during setup, and Paresh responded right away! Good support

Aishmart
Estados Unidos
21 días usando la aplicación
1 de octubre de 2024

The only affordable app which has a lot of features too. The migration took a day, but after that it was working smoothly It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Coastal Code
Estados Unidos
26 días usando la aplicación
28 de octubre de 2024

Support team and Dev Team are very helpful! One of the the easiest add-on apps that we have used. The app is so powerful and has so many feature that will help us grow our existing business and get new customers!

O.jewelry
Estados Unidos
19 días usando la aplicación
30 de octubre de 2024

Is there a way other than whatsapp to reach? Your app just sent out 20 emails in 10 mins to my clients and now I can't shut it off. We cannot use whatsapp in corporate environment and you have no other way to get in touch with you guys. Not professional at all to not have an email address or chat other than whatsapp. Please advise how I can shut this down so my customers stop getting all these emails? I keep getting 500 server errors when trying to shut it down myself.

Fashion Hub Club
Canadá
3 meses usando la aplicación
Super Assistant respondió 2 de noviembre de 2024

Hello,

You can always email support@superassistant.io or book a meeting. Both options are available in parallel with WhatsApp. We are looking into this issue closely.

29 de octubre de 2024

I cannot recommend Super VIP Tiers app enough. We had a slight implementation issue, but I judge a company on how they respond to issues. I was impressed that the CEO took the time to chat 1 on 1 to make sure our issue was fully resolved. This level of support is greatly appreciated and should reassure anyone looking for setting up their VIP Tiers.

Minox
Catar
13 días usando la aplicación
30 de septiembre de 2024

This app is relevant if you want to use a cheap and affordable loyalty program in your Shopify store.

I needed help a few times, and their support was very responsive.

So I recommend this app !

Rocky Ridge
Reino Unido
26 días usando la aplicación
1 de noviembre de 2024

After weighing up lots of programs we tried Super VIP Tiers and were not disappointed. The affordable pricing structure is great and for the price included all the features we were looking for. Choosing this app is a no brainer if you want an affordable loyalty program

Elaxas
Fiyi
6 días usando la aplicación
14 de noviembre de 2024

They really help us at every step, not just with their Super Rewards, but also with Shopify.

StyleNest
Estados Unidos
9 días usando la aplicación
18 de octubre de 2024

I recently took over managing the app on our website, and one of our customers encountered an issue redeeming her rewards points. I contacted the Super Rewards Team for assistance, and Paresh responded promptly. He provided clear guidance on how to embed the app directly into our Shopify theme, rather than using the widget, which resolved the problem quickly.

Husnain Organic Store
Brasil
1 día usando la aplicación
Fecha de modificación: 6 de noviembre de 2024

I wrote a review before because the app was down for hours a couple of days ago, which made it impossible for me to use, and I couldn’t get through to customer support. When they finally replied, they just said, 'It should be fixed by now.' Today, it happened again—hours of downtime. I’ve already moved on to a different app because it feels like this one isn’t very stable.

To be fair, they were super helpful during the initial setup, which I appreciated a lot. If only there hadn’t been these system issues, it would’ve been great. Later, I was informed that- during the second outage, my store was the only one affected while everything worked fine for others. I still don’t know why it happened just to my store, and it would’ve been better if they’d looked into it sooner. Plus, it’s not the easiest to reach them quickly, especially during a system outage.

Lastud.Jewels
Nueva Zelanda
15 días usando la aplicación