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We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you!
Paresh,
Co-founder
Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot!
Paresh,
Co-founder
The app is very useful to increase the percentage of repeat buyers. This app has increased our overall revenue.
Thank you so much! It's been a pleasure working with you, Shivam. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot!
Paresh,
Co-founder
This app perfect for my needs. Clean user interface and easy to customize. The support is incredible too. You must definitely give it a try
Thank you so much! It's been a pleasure working with you, Vikash. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve, as well as been patient with reporting issues as we fix them one by one. We're currently improving the features that you suggested today, and you will definitely like them once they're live. Couldn't have asked for a better customer to have onboard the Super Assistant journey :)
Paresh,
Co-founder
Great customer service. Paresh and the team are very flexible and helpful. Looking forward to more new features. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Cheryl. We've already implemented the feature you suggested within 3 hours. Looking forward to supporting you in your eCommerce journey!
Paresh,
Co-founder
The support is absolutely fantastic. I'm still configuring the app and ran into a challenge creating the rewards like I needed. The developers went above and beyond to code in a work around to help me accomplish what I needed. Apps aren't always going to offer 100% of what you need but it's really awesome to have a support team that will work with you. Excited about all the features. I know they're going to work great with my customers.