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根據評分
Fantastic Support and Seamless API
I want to share my positive experience with this app. The support is truly impressive – no more waiting for hours to get a response. Their developers are easily accessible, which saved me a lot of time explaining things.
The API worked like a charm for us. It smoothly integrated into our system, and we faced no issues. They even assisted me with some custom work when I was stuck, going the extra mile to help.
After trying out about 15 different apps, this was the only one that provided both an affordable solution and excellent customer service. I highly recommend giving this app a shot.
We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you!
Paresh,
Co-founder
We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.
Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot!
Paresh,
Co-founder
Great customer service. Paresh and the team are very flexible and helpful. Looking forward to more new features. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Cheryl. We've already implemented the feature you suggested within 3 hours. Looking forward to supporting you in your eCommerce journey!
Paresh,
Co-founder
Good application! The support is very responsive. Setting up the loyalty program is easy! The most : the application allows to have a page dedicated to the loyalty program ! The service helps a lot in the implementation and answers all the questions.
Thanks a lot for the review Clemence, it was a pleasure answering your questions and having you on board as a customer. Also- I promise the application will be more even more customized in French so that you have a hassle-free process going forward :)
Regards
Paresh, Co-Founder
Terrible. I just uninstall the apps but it still charge to me.
Hello, I have checked this and you installed the app on October 3rd and then uninstalled it on November 1st. This is almost a month of usage on the Growth Plan and hence you have been charged. But I understand that you are not happy with the service and we can refund you the right amount. Please contact me directly on paresh@superassistant.io
Paresh was very helpful with setting up the app on my site , really professional and I'm looking forward to working with him in the future.
The support is absolutely fantastic. I'm still configuring the app and ran into a challenge creating the rewards like I needed. The developers went above and beyond to code in a work around to help me accomplish what I needed. Apps aren't always going to offer 100% of what you need but it's really awesome to have a support team that will work with you. Excited about all the features. I know they're going to work great with my customers.
Paresh and Raj were of great assistance. The platform is super easy to setup and operates seamlessly within my shopify store.