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Good application! The support is very responsive. Setting up the loyalty program is easy! The most : the application allows to have a page dedicated to the loyalty program ! The service helps a lot in the implementation and answers all the questions.
Thanks a lot for the review Clemence, it was a pleasure answering your questions and having you on board as a customer. Also- I promise the application will be more even more customized in French so that you have a hassle-free process going forward :)
Regards
Paresh, Co-Founder
This app has helped us fully migrate from WooCommerce Points & Rewards over to Shopify. Paresh and his team are so wonderfully helpful. They will walk you through anything you might need. The app is very user-friendly and has a great UI. I highly recommend this app over any other one available as it is affordable and is able to be integrated with many more apps than other ones out there.
We just start using this app. Great service and good program. Support is alway there when need. We will continue to use this app.
This app is very nice to set up and very helpful to get more conversions over the time with rewards. i like this app and the customers like it too
We trialed a number of apps before deciding on Super Rewards, and the responsive customer service and technical support was a key factor in our decision. We knew we wanted to launch a "points" style program with the ability to implement "tiers" later this year. That narrowed our choices to Super Rewards and Smile. Within 3 days of installing the app, I'd scheduled and participated in TWO virtual meets with the Super Rewards team, and they won us over with fairer pricing and excellent customer support. Highly recommend!
Thank you so much! It's been a pleasure working with you, Amy. We always strive to provide the best customer support & most affordable price. Glad that you liked our customer service and technical support and eventually chose Super Rewards. Also, the switch from Smile was super easy. Looking forward to serving you and growing with you!
Paresh,
Co-founder
Great customer service. Paresh and the team are very flexible when it comes to potential solutions. Looking forward to more work with the team in the future. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Trond. You have always suggested some really cool features for the app and we are so excited to support and grow with you in this journey. Thank you so much for this positive review- it means a lot!
Paresh,
Co-founder
The app is very useful to increase the percentage of repeat buyers. This app has increased our overall revenue.
Thank you so much! It's been a pleasure working with you, Shivam. We are honored to be a part of your D2C brand growing journey. Thank you so much for this positive review- it means a lot!
Paresh,
Co-founder
This app perfect for my needs. Clean user interface and easy to customize. The support is incredible too. You must definitely give it a try
Thank you so much! It's been a pleasure working with you, Vikash. Ever since we've onboarded you, you have keenly provided feedback on almost every aspect of the app on how we can improve, as well as been patient with reporting issues as we fix them one by one. We're currently improving the features that you suggested today, and you will definitely like them once they're live. Couldn't have asked for a better customer to have onboard the Super Assistant journey :)
Paresh,
Co-founder
Great customer service. Paresh and the team are very flexible and helpful. Looking forward to more new features. Highly recommend this app!
Thank you so much! It's been a pleasure working with you, Cheryl. We've already implemented the feature you suggested within 3 hours. Looking forward to supporting you in your eCommerce journey!
Paresh,
Co-founder
Terrible. I just uninstall the apps but it still charge to me.
Hello, I have checked this and you installed the app on October 3rd and then uninstalled it on November 1st. This is almost a month of usage on the Growth Plan and hence you have been charged. But I understand that you are not happy with the service and we can refund you the right amount. Please contact me directly on paresh@superassistant.io