Rezensionen (45)
Anpassen
-
Nach Bewertung
I'm impressed on the number of badges, this app has enough badges to help product photos stand out to customers. Highly recommend.
Thank you for your review ^^ We are so glad you like the app.
Have a great day!
The feature of adding text is incredible and easy. It seemed like I was doing an easy editing on my store.
Thank you so much for giving us the motivation to develop new outstanding features ^^ please stay tuned with us for more
Just a simple, amazing app. Had a little problem and the chat-support helped me immediately! Still sceptical that such a good app+support is free.
Thank you so much for this honor!
I used this app to help me promote a sale on last month. I like how easy it was to set up. May I suggest providing various other wording of the watermarks.
Thank you for trusting and using Super Watermarks. Good luck with your business and hope you are always happy using our app.
Really thanks to the support team that helped me solve the design problem of the store, will continue to use the application
Thank you for the review! We're doing our best to bring awesome stickers to you as fast as possible. It's great to know that you found it useful! 🥰
Hello, I have uninstalled the app but the watermarks retained. How can I remove it all? I had to uninstall it due to a limited time offer on my promotions, although it does its job but I had to stop due to out of stock and change on promotion reasons. Thank you. Update: Support is awesome! Thanks so much for your help. My concern is now solved =)
Hi,
Our customer support team is checking for you right now. Please stay tuned and pay attention to your email box, our staff will reach out to you in a few minutes.
Thank you and have a good day!
Very easy to use, very good function, very intuitive. Finally an app with decent looks, and it is very easy to use own designed badges as well.
Thank you for trusting and using Super Watermarks. Good luck with your business and hope you are always happy using our app.
I'm changing my previous negative review to a fare more positive one thanks to the technical support team of Super Watermarks. Although there are a few technical issues that require improvement, I'm altogether happy with the app and its options. Thank you Hong for your help and kindness. Keep up the good work!
Hi,
We are so sorry for the inconvenience caused to you. However, our support team has sent you an email but no reply from you. It seems like you haven't received it yet or it has come to your spam box.
We have checked our database and we did not get your image yet. Please send us your logo image so that we can handle it for you.
We are always willing to assist you at our best.
Looking forward to hearing from you soon!
We lost 850+ product images. They were not able to restore the images back to the original ones.
This is the reply we received from their team -
"You have created a lot of confusing campaigns and NOTIFIED US OF A MAJOR SYSTEM ERROR. We have tried to do the best we can but your images cannot be restored automatically.
We sent you an email with the original image file attached. Please check your email inbox
We are sorry for the inconvenience!!"
This will make us put additional 150-200 hours in editing all the listings.
We are so sorry for any inconvenience our application has caused to you. We have been trying our best to restore your original images for you, but too many campaigns that leave bugs on each other were running, and unluckily, the number of images is too large to be recovered without leaving any errors.
We sincerely apologize for the problem.
Hope that you will have a better experience with us next time. We have improved our data infrastructure to give you better service.
Wish you a great day!
Could not revert changes for over 100 products, corrupted half of the images and now the software is bugged at "1 second remaining" whenever we're trying to revert the Watermarks, use at your own risk of having to reupload all your products images...
Hi,
We're really sorry for bringing you such a bad experience. To solve the problem, we have unlisted our app on Shopify store in order to check and fix the bug. Hopefully, in the near future, when we have done, we will have a chance to serve you. Once again, we would like to extend our sincere apologies to you.
Have a nice day and good luck with your business!