Anmeldelser (70)
Afgræns
-
Efter bedømmelse
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints.
- - - - -
After several years of good service, the service began acting up occasionally these last few months.
The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response.
Today, the app is 100% down without notice.
No contact from the devs.
We are disappoint.
Easy to use and help us a lot to boost more ROAS
I'm changing my five star review to one star. I have deactivated my store of eleven years and getting someone to refund my balance has been nearly impossible. Not only that, but all of my automated campaigns have been turned off, and yet somehow, the system is still sending them to customers, and still spending the account balance. I will definitely not be recommending Supercharged SMS Marketing to others and I will definitely not be using it for my new business.
--
We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it.
It's so great to have an sms interface attached to my Shopify store! It takes marketing to the next level as a lot of times I get more sales via text than email messaging! It's super intuitive and easy to use! Big up to the developer(s) who make entrepreneurs like me a little less stressed and a lot more blessed!
App is fine but support level is below poor. I submitted questions twice by using the support option on my Shopify admin and never received a reply. I wonder why?
I've been using this app for 2 years now. Sometimes I get an error and the app is not working properly. Laura here was very attentive and responded to my email promptly. Overall I'm enjoying this app and will continue to use it. Highly recommened.
Hi,
We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
I shouldn’t have to pay for app to use on shopify as website we pay all that money was supposed to have good free apps to use to make our money we pay back i don’t sell like that and still paying why are we paying every time we get an order why are we paying for a domain that we like why is shopify domain have to have myShopify on it why are they no one to answer our phone calls now it’s ridiculous how they stealing our money when we don’t even get it back by the time the next bill comes
Hi,
I wanted to clarify that our app is not built by Shopify and we do not charge a monthly subscription, nor do we charge you for your domain!
We are an SMS marketing app and we only charge you if you are sending text messages using our app.
Please reach out to us if there is anything else we can help clarify.
Best,
Appregator Team
This app is a good app when it works. I have built a log of about 1,000 contacts but I cannot send a single message out due to the app not working.
I've made $295,251 using ONLY this app on Sundays Only. GET THE APP! This is 3x more effective than my email marketing. This app is priceless and the communication and customer service is unmatched.