Avis (133)

Note globale
4,3
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 4 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
5 novembre 2021

I have added this app to a second store because I love it so much! Makes my life so much easier and is a great secondary way to market besides email. Thank you!

curvyluxeshop.com
États-Unis
Plus d'un an d’utilisation de l’application
15 avril 2021

Just signed up and set up the app. It was easy to do and gave helpful tips as well. I will review again within a few weeks to see if it really helped my business revenue

MorganK Designs
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 2 décembre 2022

Update - Laura responded right away and fixed the issue swiftly. I sent out a campaign for the first time and got orders immediately. Thank you for your great app! -------------------------
I cannot believe such an app exists on Shopify. I sent them multiple messages about issue of not being able to send campaigns. I've waited 3 weeks for response. Yet, NOTHING, literally NOTHING! This is beyond baffling. Why would a paying customer can't get any support at all. I missed the opportunity to send campaigns for Black Friday and Cyber Monday. Any retailers would understand what it means for a business. I've never rated 1 star for any app. I'm hoping this review would get their attention. I hope this is just all a misunderstanding. However, it's very unlikely because Shopify reached out to me asking if they've responded my request. I told them no and they said they will reach out to the app. Yet, still NO RESPONSE. I cannot imagine that I will continue with their service. Friends, be aware!

Lighting Accent
États-Unis
Plus d'un an d’utilisation de l’application
Appregator a répondu 29 novembre 2022

Update - Thank you so much for giving us the opportunity to fix your issue. We appreciate your continued support of our app.

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Hi, I am so sorry for the inconvenience caused. I just checked and we've received no emails from you or from Shopify regarding this! Could you let me know where you reached out so I can check if our team missed something?

We are available at all times to help - I've sent you an email, and I will resolve it immediately. I am extremely sorry that you've had a bad experience with our app.

3 janvier 2022

Using this app to get started in SMS marketing and abandoned checkout. Easy setup. Works well so far.

Ardent Patriot Apparel Co.
États-Unis
Plus d'un an d’utilisation de l’application
Appregator a répondu 12 juillet 2022

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

22 juillet 2022

SO FAR this app is super EASY TO USE. Excited to see how this can benefit our retail side of the business!

Tanaholix Sunless Studio
États-Unis
Plus d'un an d’utilisation de l’application
Appregator a répondu 23 juillet 2022

Hi,

We’re so glad to hear that you're having a good experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

14 février 2023

Barely works. Most of the time, I can’t even access my dashboard due to their software malfunctioning. Thqrvis very inconvenient for us business owners. Zero stars

Faith D. Collection
États-Unis
Plus d'un an d’utilisation de l’application
23 août 2022

I like the app to sent campaigns when I have new things opening. however I wish it was a pay one price per month for x amount of texts. It’s very expensive doing it per texts.

Awe Smocks
États-Unis
Plus d'un an d’utilisation de l’application
Appregator a répondu 23 octobre 2022

Hi,

Thank you for your feedback. As it costs us to send each text, we believe that a pay-per-message model is more transparent than a subscription model, but we will take this feedback into account.

Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2 juillet 2021

I've not even started using it properly yet and I'm already impressed! The app is very clear and helpful in setting your store up, my one and only gripe is we are a UK based store, so it costs a little more to use the same service to message UK customers.

Get Hard
Royaume-Uni
Plus d'un an d’utilisation de l’application
4 août 2021

I am loving this app so far! The step by step walkthrough of how to get started was amazing because there's no way I could have figured it out myself. I'm really excited to see the return on this!

The Dressing Room
États-Unis
Plus d'un an d’utilisation de l’application
1 août 2022

I cant seem to find anywhere that says "pop up builder" or anything like that or to see how it works on my website. If there wasa way to figure that out, id give it a better rating, but it looks like i just paid $20 for nothing. thanks

Gypsymooncrystals
États-Unis
Plus d'un an d’utilisation de l’application
Appregator a répondu 8 août 2022

Hi,

We’re extremely sorry to hear about your negative experience with the app. We have emailed you with detailed steps on how to set up the app and start collecting subscribers.

If you have any questions, please email laura@superchargedsms.com. We would be happy to help!

Best,

SMS Text Messaging & Marketing Team