리뷰 (133)

전체 평점
4.5
평점 수준당 개수
  • 평점의 77%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 7%가 별 1개입니다
2022년 12월 2일에 편집됨

Update - Laura responded right away and fixed the issue swiftly. I sent out a campaign for the first time and got orders immediately. Thank you for your great app! -------------------------
I cannot believe such an app exists on Shopify. I sent them multiple messages about issue of not being able to send campaigns. I've waited 3 weeks for response. Yet, NOTHING, literally NOTHING! This is beyond baffling. Why would a paying customer can't get any support at all. I missed the opportunity to send campaigns for Black Friday and Cyber Monday. Any retailers would understand what it means for a business. I've never rated 1 star for any app. I'm hoping this review would get their attention. I hope this is just all a misunderstanding. However, it's very unlikely because Shopify reached out to me asking if they've responded my request. I told them no and they said they will reach out to the app. Yet, still NO RESPONSE. I cannot imagine that I will continue with their service. Friends, be aware!

Lighting Accent
미국
앱 사용 기간 1년 초과
답글 Appregator개 2022년 11월 29일

Update - Thank you so much for giving us the opportunity to fix your issue. We appreciate your continued support of our app.

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Hi, I am so sorry for the inconvenience caused. I just checked and we've received no emails from you or from Shopify regarding this! Could you let me know where you reached out so I can check if our team missed something?

We are available at all times to help - I've sent you an email, and I will resolve it immediately. I am extremely sorry that you've had a bad experience with our app.

2022년 1월 3일

Using this app to get started in SMS marketing and abandoned checkout. Easy setup. Works well so far.

Ardent Patriot Apparel Co.
미국
앱 사용 기간 1년 초과
답글 Appregator개 2022년 7월 12일

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2021년 7월 2일

I've not even started using it properly yet and I'm already impressed! The app is very clear and helpful in setting your store up, my one and only gripe is we are a UK based store, so it costs a little more to use the same service to message UK customers.

Get Hard
영국
앱 사용 기간 1년 초과
2021년 8월 4일

I am loving this app so far! The step by step walkthrough of how to get started was amazing because there's no way I could have figured it out myself. I'm really excited to see the return on this!

The Dressing Room
미국
앱 사용 기간 1년 초과
2023년 3월 14일에 편집됨

Didn't realise a Shopify update caused them to have to update their app. Reinstalled it and app is working perfectly as before. Good app for our needs .. texting customers about orders. Cheap sms prices for Ireland too.
Many thanks for you prompt support !

Chain Driven Cycles
아일랜드
앱 사용 기간 1년 초과
답글 Appregator개 2022년 7월 12일

Hi,

We’re so glad to hear you had a great experience with our app. I apologize for the lack of responses from the support team.

We recently took over this app and would like to rectify this. Could you email laura@superchargedsms.com? We will have someone look into it immediately.

Best,

SMS Text Messaging & Marketing Team

2021년 3월 13일

Simply put, the best marketing add-on app we could have ever used. We have completely changed the dynamic between our consumers and customer service team.

BROOKLYN REPUBLIC
미국
앱 사용 기간 대략 1년
2021년 7월 27일

I try to use it, it looks good. Hope will bring back more orders.
It looks nice for sellers not in US.

Boltiesd
미국
앱 사용 기간 대략 1년
2022년 2월 7일

Helpful. Save you LOTS of time and effort. I just use it for the first time, seems like everything's going well

Perlamuse
미국
앱 사용 기간 대략 1년
답글 Appregator개 2022년 7월 12일

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2022년 10월 7일

This apps helps capture abandoned cart , One of marketing steps u need to add
The only thing is sometimes i forgot to to up

Sugarscarf
말레이시아
앱 사용 기간 12개월
답글 Appregator개 2022년 10월 23일

Hi,

We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2022년 4월 3일

This app is great. I just started using it, but hoping it helps my business to grow. Easy to follow directions.

Sweet Pea Designz
미국
앱 사용 기간 11개월
답글 Appregator개 2022년 7월 12일

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team