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Didn't realise a Shopify update caused them to have to update their app. Reinstalled it and app is working perfectly as before. Good app for our needs .. texting customers about orders. Cheap sms prices for Ireland too.
Many thanks for you prompt support !
Hi,
We’re so glad to hear you had a great experience with our app. I apologize for the lack of responses from the support team.
We recently took over this app and would like to rectify this. Could you email laura@superchargedsms.com? We will have someone look into it immediately.
Best,
SMS Text Messaging & Marketing Team
Amazing when it works but when it doesn't, customer service is extremely helpful when it comes to troubleshooting issues. They let me know that they have updated the app and fixed all previous issues so it should be smooth sailing from here.
Thank you for your review and for your continued support of our app.
We're always here to help with any issues you may face!
Simply put, the best marketing add-on app we could have ever used. We have completely changed the dynamic between our consumers and customer service team.
Four stars since I just installed it. I like it so far and setup is easy. Hoping it reduces abandoned carts.
Excited for you to start recovering abandoned carts! If you need any help with implementing some successful strategies for abandoned cart SMS messages, or even for anything else, I'm more than happy to help and hop on a call as well :)
I try to use it, it looks good. Hope will bring back more orders.
It looks nice for sellers not in US.
I'm hoping this app improves my sales. The checklist and windows are a little hard to navigate and could be more user friendly.
Helpful. Save you LOTS of time and effort. I just use it for the first time, seems like everything's going well
Hi,
We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
This apps helps capture abandoned cart , One of marketing steps u need to add
The only thing is sometimes i forgot to to up
Hi,
We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team
We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it.
This app is great. I just started using it, but hoping it helps my business to grow. Easy to follow directions.
Hi,
We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!
Best,
SMS Text Messaging & Marketing Team