评论 (70)

整体评分
3.7
每个评分等级的数量
  • 70% 的评分是 5 星
  • 7% 的评分是 4 星
  • 4% 的评分是 3 星
  • 4% 的评分是 2 星
  • 14% 的评分是 1 星
2022年12月22日

Works good when it works. Sent out a campaign and none of my subscribers received it but I was charged. Ive sent multiple emails, and haven not received any response. We have only a small list of subscribers, which we are trying to build. We send out updates to our hours of operation, as we are open during inclement weather to sell our products.

Adirondack Landscape Supply
美国
大约1个月 人在使用应用
Penguin Secret Agency Vietnam已回复 2022年12月22日

Hi,

I'm sorry that you've had a bad experience with our app. We had not received any emails from your team for some reason, which is why we have not responded!

We've reached out to you via email, and we willl help you resolve this matter immediately.

Thank you!

2021年2月18日

These dudes are straight smashing it. Every single time I have a question or need some help the chat box or even meeting with them via facetime they are super helpful and know their stuff. I appreciate this guys. Need more people on the market like them. Customer service 5 star plus and even that isnt enough. Kudos to them and their team. Hardest working in the shopify app arena bar none. Thanks,
Rashad

Lizzie's All-natural Products
美国
17天 人在使用应用
2020年3月18日

I really enjoy this app, because for my bakery I don't need to send that many texts to customers. I just need to send texts to customers to update them on the status of their cakes. This app is perfect for that and for asking customers to leave reviews for me or to check my Instagram for updates!

The Flour Girl | Baking Supply Shop
加拿大
2分钟 人在使用应用
2020年11月1日

This app has saved my fanny countless times. I often need to contact a customer after they have placed their order. I was going CRAZY trying to get people to respond to emails or phone calls. Email goes to spam. Everybody's voicemail box is full. But they DO answer texts! I can't tell you how many orders I have saved from oblivion because I was able to text a customer right away about their order. Tech support is REALLY responsive to problems and suggestions. Totally worth 2 cents a text. It'll save you hundreds of dollars. Oh yeah - and integration with Ping is awesome too!

Eureka Fabrics
美国
6个月 人在使用应用
编辑时间:2021年6月16日

Edit to add: I am very pleased with the response I got after posting my review, which is why I am changing my review from 1 star to 3 stars. They said they fixed the issues but because of all that's happened, However, I recommend giving them a try. I have had multiple issues and not pleased at all with how much money I spent on campaigns that didn't work. I've had campaigns only send to a select number of subscribers when it should have gone to all, I've had one not send at all, and one that sent 30 minutes earlier than scheduled. In addition to that, on 5 separate occasions, I had texts come through from people who were mid-conversation with another business and the number would randomly switch over to the one this app provided. The people who sent the messages were confused because to them it looked like they were still texting the original business. Lastly, I had a customer say that the texts were coming through from different numbers. I am upset at the money spent and hours wasted on this. I do not recommend this app.

Petals & Pieces Co.
美国
3个月 人在使用应用
Penguin Secret Agency Vietnam已回复 2021年6月16日

Hi there, I'm so sorry this happened to you and I deeply apologize. It seems as if we've identified a bug that may have caused this related to your account which is now solved.

I've sent you an email with complete details, but are you able to email us back at team@lazerblasters.com so we can provide an immediate solution and provide a complete refund for the trouble it has caused?

2022年1月3日

Using this app to get started in SMS marketing and abandoned checkout. Easy setup. Works well so far.

Ardent Patriot Apparel Co.
美国
5个月 人在使用应用
Penguin Secret Agency Vietnam已回复 2022年7月12日

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2022年3月7日

i used this app and it very good and easily integrate with shopify and guide how to increase follower

Govindjee
印度
大约15小时 人在使用应用
Penguin Secret Agency Vietnam已回复 2022年7月12日

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2022年2月7日

Helpful. Save you LOTS of time and effort. I just use it for the first time, seems like everything's going well

Perlamuse
美国
3个月 人在使用应用
Penguin Secret Agency Vietnam已回复 2022年7月12日

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team

2021年4月26日

This app os TOO EASY!!! I am now able to communicate with my customers by just a few clicks! This app is a must have!

PlayBook Store - #WhyIGrind
美国
2个月 人在使用应用
2022年5月19日

Very user friendly and a great marketing option for my small business! I can't wait to see how this helps in the long run.

Oh My Goodness
美国
大约3小时 人在使用应用
Penguin Secret Agency Vietnam已回复 2022年7月12日

Hi,

We’re so glad to hear you had a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!

Best,

SMS Text Messaging & Marketing Team