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I never really got the PWA part to work. Support tried to help but that did not make a differenxe wither
We are sorry to see you go :/
We have reviewed our conversations, along with your store, and found that PWA was already working as expected. Your store did get engagements as shown by the Analytics. Perhaps, there were any misunderstanding?
In any case, we are here to help and explain the features. If you change your mind, do let us know :)
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
Very promising app with all in one AMP + PWA . it is easy to use , has clear interface and great customer support.
Thank you so much for your wonderful review!
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
this help me a lot with its flexibility, if you are looking for AMP apps, you should try this one.
Really easy to set up and also their support line (Kevin) fast respond, very kind and helps me a lot.
This is the first time we are getting a 4 star review 💔
Do let us know how can we make our product better 😄
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
This app supercharged my store and the best out there if you want to get AMP and PWA for you online shop in search engines and this app has a free plan as well. Support is top of the line as well as they really fix your support problems unlike some other app that only pretend to fix.
Thank you so much for your wonderful review & feedback! Stay tuned for our next release!
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
great app so far but havent seen any results yet. customer service is great and they respond really fast. if results are produced, i will update my review to 5 stars because everything else about this app is that good .
osds.shop
Thank you so much for your wonderful review! We are eager to see your updated review :)
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
48 hours and STILL NO CUSTOMER SERVICE RESPONSE!
When you message them the bot comes on and says typical response time is 15 minutes. Well the 15 minutes is over and so are 15 hours.
Hello there,
2nd May was a Sunday and unfortunately, we do not have active customer support on a Sunday.
Usually, we take 48 hours to reply, and as I can see here, we have replied to your message on 4th May in the morning. As we've replied in the email & live chat, you were testing your normal pages and not AMP pages. Hence, results that you saw were of your normal pages.
Let me know if you have any questions,
Kev
I tried this app because it looked very promising but after trying to get in touch with support after my first 2 failed attempts I was told to get priority support, I needed to upgrade my plan and that their regular support was only available in a certain window of time and the first 2 attempts were within that time frame (I have a screenshot) I can not stress enough that they take offense when questioned and say things like "do not threaten us" or "we feel attacked", They are childish. save your time and money people, you will only end up angry and frustrated
Context of this review: https://link.superchargify.com/3da72
UPDATE (20 Feb 2020): To make this right, we've contacted the merchant and offered them our best plan for free for one month.
Hello,
Please do share the screenshot for the community to see :)
For the context, these are your exact words at 8 AM IST: "I will have no alternative but to delete your app and give you the worst review you have ever seen. MY TIME IS JUST AS VALUABLE AS YOURS IF NOT MORE SO!!!!!!!!!!!!!!!!!!". Also we haven't replied with "we feel attacked" ever on chat. It seems you've copied it from our response to our first 1 star review :)
In addition to this, even though our support starts at 11 AM, we’ve replied to your queries at 9.13 AM.
Thank you so much for your time, and if you give us one more chance, we would want to make it right. :)
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
no support provided on chat, it seems there is no one to look after sales service. it looks like they made it and just left it.
Looking forward other amazing feature in future! and I am satisfication about it currently. and I see the analystic in the GA
Thank you so much for your wonderful review!
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!
Is it possible for me to still keep my regular product page but have AMP? I don't want the page ceated by Superchargify.
Hello, It is certainly possible to use Custom CSS & conditional AMP with your store. I have sent you an email. Do let me know what you think about it.
Should you have any further questions, do not hesitate to reach out on support@superchargify.com or just drop a message on our live chat widget!