Supercycle

The app charges are high and features are good but support provided is basic. There is no way to schedule a call or connect on chat support even for urgent and important issues with the app. The only way to contact them is through email support which is difficult and very slow. I have lost orders due to this.

We use Supercycle to run our circular rental and membership model, and it’s been a great fit. Very plug-and-play with Shopify, no lengthy or costly implementation needed. The team offers quick, personal support via Slack and really thinks along to find solutions.

Not every out-of-the-box feature fits our model perfectly, but no other tool comes closer, and they’re super flexible in customizing a bit where needed. Highly recommended for any circular commerce setup!

We signed up for Supercycle last year and couldn't be happier. Their integration with Shopify is seamless on both the front and backends. They check all the critical boxes with regard to functionality and their item level inventory management is a real differentiator. They're adding features regularly and always accessible when questions or issues arise.

Supercycle understands rental, subscription, and resale from the retailer's perspective and designs their product accordingly. They've been a great partner from day one and we look forward to growing with them for years to come.