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Superhappy ‑ Help Desk & FAQ

Knowledge base, Order Status Page, Contact Form and Help Desk

가격: 무료
Superhappy ticketing system

키 값 섹션

All Support Tickets, One Inbox

Stop switching screens to answer your customers. Solve all support inquiries from one place.

Searchable Knowledge Base

Self-service articles empower customers to answer their own questions from a searchable Knowledge Base. See which questions are being asked

Data-backed Help Center

See which topics your customer's are looking for the most, which articles aren't answering their questions & much more.

App details

Superhappy ‑ Help Desk & FAQ

Superhappy ‑ Help Desk & FAQ

With Superhappy installed you will have a Help Center, directly on your store, where customers can go for support.

Help Desk

  • For every support request that comes in, a ticket will be created. Each ticket gives you information about the customer, the order, past orders, past tickets from the same customer, etc.

Your shop's Help Center has three key elements:

Knowledge Base

  • Help your customers help themselves: your Knowledge Base is a collection of helpful articles, answers to the most frequently asked questions or detailed product documentation.

Order Status Page

  • One of the most common question for any store is: Where is my order? With an Order Status Page customers can get an answer instantly.

Contact Form

  • Your Knowledge Base and Order Status Page will reduce the number if support requests you will get, but if a customer still has a question, there is contact form to reach you.

출시 날짜

통합하기

  • reCAPTCHA
Superhappy ‑ Help Desk & FAQ

Superhappy ‑ Help Desk & FAQ

With Superhappy installed you will have a Help Center, directly on your store, where customers can go for support.

Help Desk

  • For every support request that comes in, a ticket will be created. Each ticket gives you information about the customer, the order, past orders, past tickets from the same customer, etc.

Your shop's Help Center has three key elements:

Knowledge Base

  • Help your customers help themselves: your Knowledge Base is a collection of helpful articles, answers to the most frequently asked questions or detailed product documentation.

Order Status Page

  • One of the most common question for any store is: Where is my order? With an Order Status Page customers can get an answer instantly.

Contact Form

  • Your Knowledge Base and Order Status Page will reduce the number if support requests you will get, but if a customer still has a question, there is contact form to reach you.

출시 날짜

통합하기

  • reCAPTCHA

리뷰

5.0 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

Counts per rating level
  • 평가의 100%는 별점 5 입니다.
  • 평가의 0%는 별점 4 입니다.
  • 평가의 0%는 별점 3 입니다.
  • 평가의 0%는 별점 2 입니다.
  • 평가의 0%는 별점 1 입니다.

리뷰 목록

Filter and sort reviews

  • Fotts

    위치 영국
    앱 사용 소요 시간 3달

    SuperHappy is an amazing help desk application, I was looking for some changes and the support team were right on it and helped me out. Extremeley easy to use and first time setup was a piece of cake, highly recommend this app!

  • Panterapan

    위치 아르메니아
    앱 사용 소요 시간 20일

    Very useful app really i liked this app, honestly it's help me to set up contact information easier.

  • Baked by Emily Rose

    위치 미국
    앱 사용 소요 시간 4달

    Great app to provide Customer Support to our customers! The new owner introduced himself and communicated upcoming features and improvements, they have been fantastic so far! The new Knowledge Base on our storefront looks so good!! They also let us see a demo of their Facebook Messenger and Instagram DMs feature and I cannot wait to cut down how many websites I have to reply to customers from!

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