Superhappy ‑ Help Desk & FAQ

Knowledge base, Order Status Page, Contact Form and Help Desk

Preço: Grátis

Destaques

  • Velocidade comprovada: baixo impacto na loja virtual

Superhappy ticketing system

Seção de chaves-valor

All Support Tickets, One Inbox

Stop switching screens to answer your customers. Solve all support inquiries from one place.

Searchable Knowledge Base

Self-service articles empower customers to answer their own questions from a searchable Knowledge Base. See which questions are being asked

Data-backed Help Center

See which topics your customer's are looking for the most, which articles aren't answering their questions & much more.

Informações do app

Superhappy ‑ Help Desk & FAQ

Superhappy ‑ Help Desk & FAQ

With Superhappy installed you will have a Help Center, directly on your store, where customers can go for support.

Help Desk

  • For every support request that comes in, a ticket will be created. Each ticket gives you information about the customer, the order, past orders, past tickets from the same customer, etc.

Your shop's Help Center has three key elements:

Knowledge Base

  • Help your customers help themselves: your Knowledge Base is a collection of helpful articles, answers to the most frequently asked questions or detailed product documentation.

Order Status Page

  • One of the most common question for any store is: Where is my order? With an Order Status Page customers can get an answer instantly.

Contact Form

  • Your Knowledge Base and Order Status Page will reduce the number if support requests you will get, but if a customer still has a question, there is contact form to reach you.

Data de lançamento

Integração com

  • reCAPTCHA
Superhappy ‑ Help Desk & FAQ

Superhappy ‑ Help Desk & FAQ

With Superhappy installed you will have a Help Center, directly on your store, where customers can go for support.

Help Desk

  • For every support request that comes in, a ticket will be created. Each ticket gives you information about the customer, the order, past orders, past tickets from the same customer, etc.

Your shop's Help Center has three key elements:

Knowledge Base

  • Help your customers help themselves: your Knowledge Base is a collection of helpful articles, answers to the most frequently asked questions or detailed product documentation.

Order Status Page

  • One of the most common question for any store is: Where is my order? With an Order Status Page customers can get an answer instantly.

Contact Form

  • Your Knowledge Base and Order Status Page will reduce the number if support requests you will get, but if a customer still has a question, there is contact form to reach you.

Data de lançamento

Integração com

  • reCAPTCHA

Avaliações

5.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas

Lista de avaliações

Filtrar e classificar avaliações

  • Fotts

    Local Reino Unido
    Tempo gasto no app 3 meses

    SuperHappy is an amazing help desk application, I was looking for some changes and the support team were right on it and helped me out. Extremeley easy to use and first time setup was a piece of cake, highly recommend this app!

  • Panterapan

    Local Armênia
    Tempo gasto no app 20 dias

    Very useful app really i liked this app, honestly it's help me to set up contact information easier.

  • Baked by Emily Rose

    Local Estados Unidos
    Tempo gasto no app 4 meses

    Great app to provide Customer Support to our customers! The new owner introduced himself and communicated upcoming features and improvements, they have been fantastic so far! The new Knowledge Base on our storefront looks so good!! They also let us see a demo of their Facebook Messenger and Instagram DMs feature and I cannot wait to cut down how many websites I have to reply to customers from!

Superhappy ‑ Help Desk & FAQ: apps similares

  • Local Delivery • Route Planner

    Local Delivery • Route Planner

    Route Planner, Local Delivery Dispatch & Tracker by EasyRoutes

    4.9 de 5 estrelas(61avaliaçãos)
    Plano gratuito disponível
  • Metafields Guru

    Metafields Guru

    Browser extension | Metafield sets | Bulk editor,import/export

    5.0 de 5 estrelas(184avaliaçãos)
    Plano gratuito disponível
  • Theme Kit Access

    Theme Kit Access

    Easily manage access to your theme

    5.0 de 5 estrelas(1avaliação)
    Grátis
  • Form Builder ‑ Contact Form

    Form Builder ‑ Contact Form

    Product Form, Easy Contact Form, Registration Form, Order Form

    4.7 de 5 estrelas(744avaliaçãos)
    Plano gratuito disponível