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Om denne app
Lanceret
3. november 2023
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Administration af supportsagerFungerer sammen med
Gmail, Outlook, Instagram, Web ChatBesvar kundehenvendelser hurtigere med en AI-drevet indbakke til voksende teams.
Supermoon tilbyder det delte beskedcenter, dit team har brug for. Brug AI-drevne smarte svar for at spare tid og forbedre din kundes oplevelse med konsekvent tone og korrekt grammatik i hver besked! Se relevant ordre- og kundeinformation fra Shopify, når du svarer på kundehenvendelser.
- AI-drevne Smarte Svar sparer dig tid og forbedrer din kundes oplevelse
- Prioriter svar og øg indbakke synlighed med AI Besked Resuméer
- Følelsesmæssig Detektion holder dig foran de beskeder, der overrasker dig
- Se Shopify kundeinfo direkte i Supermoon for at besvare beskeder hurtigere
- Team Chat uden de dusinvis af sidekonversationer og lukkede kanaler
Indeholder maskinoversat tekst
Priser
Gratis
Gratis at installere
$5 for 50 AI Credits
- Alle app-integrationer
- Ubegrænset kontakter
- 5 gratis pladser til holdkammerater
- 90-dages besked- og chat historik
Starter
$12 om måneden
eller $96 om året, og spar 33 %
$5 for 50 AI Credits
- Alt i den gratis plan plus....
- Ubegrænset besked- og chat historik
- Ubegrænset holdkammerater
- 50 AI Smarte Svar per måned
- Personaliseret AI
14-dages gratis prøveperiode
Pro
$27 om måneden
eller $216 om året, og spar 33 %
- Alt i Starter-planen plus....
- Ubegrænset AI Smarte Svar
- AI Følelsesmæssig Detektion
- AI Besked Resuméer
- Hurtigere AI-genereringer
14-dages gratis prøveperiode
Gratis
Gratis at installere
$5 for 50 AI Credits
- Alle app-integrationer
- Ubegrænset kontakter
- 5 gratis pladser til holdkammerater
- 90-dages besked- og chat historik
Starter
$12 om måneden
eller $96 om året, og spar 33 %
$5 for 50 AI Credits
- Alt i den gratis plan plus....
- Ubegrænset besked- og chat historik
- Ubegrænset holdkammerater
- 50 AI Smarte Svar per måned
- Personaliseret AI
14-dages gratis prøveperiode
Pro
$27 om måneden
eller $216 om året, og spar 33 %
- Alt i Starter-planen plus....
- Ubegrænset AI Smarte Svar
- AI Følelsesmæssig Detektion
- AI Besked Resuméer
- Hurtigere AI-genereringer
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
2 anmeldelser
- 100 % af bedømmelserne er på 5 stjerner
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0 % af bedømmelserne er på 4 stjerner
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0 % af bedømmelserne er på 3 stjerner
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0 % af bedømmelserne er på 2 stjerner
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0 % af bedømmelserne er på 1 stjerner
FINALLY, a customer service management tool that actually works for our business. We've tried them all: Gorgias, Front, Richpanel, Tidio, Crisp, Heyday. For us they were clunky to use, lacked sufficient support and included many features that we didn't need, while at the same time missing critical features that we thought were obvious. Supermoon gets straight to the point. The app's clean aesthetic matches what you would expect a Shopify tool to look like. The setup was super simple (we use Gmail) and, unlike some of the other apps, the two mirror each other perfectly. The support threads are very conversational, and we love the internal team chat feature. The AI-generated responses were a pleasant surprise. We didn't expect to use them as much as we do, but its a great way to save some time and get a response started. We're looking forward to building out this customization to save us even more time. Finally, the support is top-notch. Their team welcomes our feedback and recommendations and actively works on ways to implement them, and this has really improved the overall UX. The app is still in its early days and will naturally have some kinks as these new improvements are deployed, but they are quick to address them. Supermoon is the tool you've been waiting for, and we highly recommend it for your Shopify store.
Wow!! Thanks for the awesome feedback and for trusting Supermoon with your customer support and team chat. Please reach out anytime if there's anything else we can do to help!
Not only does Supermoon have one of the most responsive and helpful customer service teams I've ever had the pleasure of working with, but the product itself is incredibly useful. Since installing Supermoon, the amount of time I spend on customer service correspondence for our company has been cut in half! The program is simple, straightforward, and easy to learn. The integration with our Shopify store has proven especially helpful in displaying customer/order info all in one place with their messages and concerns. I like the streamlined format of the message board, without all the bells and whistles that some other AI customer service programs include. The Supermoon team is very invested in constantly improving their program and welcomes feedback. Supermoon has my sincere stamp of approval!
Thank you!! We love hearing that Supermoon has been simple to use and is saving your team so much time. Be on the lookout for some super new features coming soon! :-)
Om denne app
Lanceret
3. november 2023
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Administration af supportsagerFungerer sammen med
Gmail, Outlook, Instagram, Web ChatUdviklet af Supermoon
Om Supermoon
5,0 i gennemsnitlig bedømmelse
Mere end 6 måneders erfaring med at udvikle apps til Shopify App Store
355 S. Main St., Greenville, SC, 29601, US
Support
Skriv en beskedsupport@getsupermoon.com