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关于此应用
通过AI驱动的收件箱,让发展中的团队更快地回应客户的询问。
Supermoon提供了您的团队所需的共享消息中心。使用AI驱动的智能回复来节省时间,并通过每条消息中的一致语气和正确的语法来提升您的客户体验!在回复客户询问时,可以看到来自Shopify的相关订单和客户信息。
- AI驱动的智能回复可以节省您的时间并提升您的客户体验
- 通过AI消息摘要提高回复优先级和收件箱可见性
- 情绪检测让您提前预知那些可能让您感到惊讶的消息
- 在Supermoon中直接查看Shopify客户信息,更快地回答消息
- 团队聊天,无需进行大量的侧面对话和关闭频道
包含自动翻译的文本
定价
Free
免费安装
50个AI积分需支付5美元
- 所有应用集成
- 无限联系人
- 为队友提供5个免费座位
- 90天的消息和聊天记录
Starter
$12 /月
或 $96/年(可节省 33%)
50个AI积分需支付5美元
- 免费计划中的所有内容加上....
- 无限的消息和聊天记录
- 无限的队友
- 每月50个AI智能回复
- 个性化AI
14 天免费试用
Pro
$27 /月
或 $216/年(可节省 33%)
- 入门计划中的所有内容加上....
- 无限的AI智能回复
- AI情绪检测
- AI消息摘要
- 更快的AI生成
14 天免费试用
Free
免费安装
50个AI积分需支付5美元
- 所有应用集成
- 无限联系人
- 为队友提供5个免费座位
- 90天的消息和聊天记录
Starter
$12 /月
或 $96/年(可节省 33%)
50个AI积分需支付5美元
- 免费计划中的所有内容加上....
- 无限的消息和聊天记录
- 无限的队友
- 每月50个AI智能回复
- 个性化AI
14 天免费试用
Pro
$27 /月
或 $216/年(可节省 33%)
- 入门计划中的所有内容加上....
- 无限的AI智能回复
- AI情绪检测
- AI消息摘要
- 更快的AI生成
14 天免费试用
2 条评论
FINALLY, a customer service management tool that actually works for our business. We've tried them all: Gorgias, Front, Richpanel, Tidio, Crisp, Heyday. For us they were clunky to use, lacked sufficient support and included many features that we didn't need, while at the same time missing critical features that we thought were obvious. Supermoon gets straight to the point. The app's clean aesthetic matches what you would expect a Shopify tool to look like. The setup was super simple (we use Gmail) and, unlike some of the other apps, the two mirror each other perfectly. The support threads are very conversational, and we love the internal team chat feature. The AI-generated responses were a pleasant surprise. We didn't expect to use them as much as we do, but its a great way to save some time and get a response started. We're looking forward to building out this customization to save us even more time. Finally, the support is top-notch. Their team welcomes our feedback and recommendations and actively works on ways to implement them, and this has really improved the overall UX. The app is still in its early days and will naturally have some kinks as these new improvements are deployed, but they are quick to address them. Supermoon is the tool you've been waiting for, and we highly recommend it for your Shopify store.
Wow!! Thanks for the awesome feedback and for trusting Supermoon with your customer support and team chat. Please reach out anytime if there's anything else we can do to help!
Not only does Supermoon have one of the most responsive and helpful customer service teams I've ever had the pleasure of working with, but the product itself is incredibly useful. Since installing Supermoon, the amount of time I spend on customer service correspondence for our company has been cut in half! The program is simple, straightforward, and easy to learn. The integration with our Shopify store has proven especially helpful in displaying customer/order info all in one place with their messages and concerns. I like the streamlined format of the message board, without all the bells and whistles that some other AI customer service programs include. The Supermoon team is very invested in constantly improving their program and welcomes feedback. Supermoon has my sincere stamp of approval!
Thank you!! We love hearing that Supermoon has been simple to use and is saving your team so much time. Be on the lookout for some super new features coming soon! :-)