Rezensionen (898)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 85 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
18. Juli 2024

I just started using Supliful and already I'm not sure if I will continue with them. i sent two emails already asking question and still not one reply. They have great products but only give the bare minimum info about them for example the Manuka coffee does not state where the beans are from nor does it give the Unique Manuka Factor (UMF) or the Methylglyoxal (MGO) content. I created a custom label so I can add it to my shop but it doesn't tell me if it is in review or not. As stated I emailed twice asking these questions and have not gotten an answer.

For now I will not be adding the products to my shop as my customers expect high quality products but with prompt and reliable customer service. If i can't get answers then I can't provide my customers with the high quality customer service my brand is known for. Hopefully this gets addressed and I can add these coffees to my already amazing product lineup.

Flavorful Brews
Vereinigte Staaten
Etwa 3 stunden mit der App
21. Juni 2023

trying to get started, made plenty of labels and all. placed my sample order and have received no feedback. None of my emails have been answered. Would love to start my brand but no answers isnt making it easy

HeliosSupplements
Vereinigte Staaten
Etwa ein jahr mit der App
Brand On Demand Inc. hat geantwortet 22. Juni 2023

Hi HeliosSupplements,

Thank you for taking your time and leaving us a review!
From what we see, you received feedback on your order with instructions on correcting your labels, and you have responded that those improvements will be made. Our team will contact you for more details on how we can improve our service.

Yours truly,
The Supliful Team

Bearbeitet am 27. März 2023

App works well. Easily integrated. Good support. I just wish there was a wider array of supplements, less than 60 supplements. There are some pretty common supplements not included that really should be. I think if they can work on increasing the number of supplements, I would increase the rating to a 4 star. The Prices for supplements are also too high, especially for starters. the 15% discount for membership isn't significant when you are paying shipping starting at $6 per order. The shipping is way too expensive and doesn't leave much margin for profit. Also, I was pretty frustrated to find out that the first customer who ordered product from my store that was a supliful item had 3 damaged capsules, that is just on one order, so I hope that was a mistake and not the typical product. If Supliful could increase the number of supplements it has, improve the prices, and maybe improve quality control I would easily change to 5 stars.

The Wellness Mall
Vereinigte Staaten
5 monate mit der App
Brand On Demand Inc. hat geantwortet 3. März 2023

Hi The Wellness Mall,

Thank you for your review of Suplifu! We truly appreciate you taking the time to provide valuable feedback. We're thrilled that our app works well for you and is easily integrated. Additionally, thank you for providing constructive feedback on increasing the number of supplements to achieve a 5-star rating from you. We have shared this with our team as we are constantly striving to improve our service and selection.

Yours truly,
The Supliful Team

13. Mai 2023

Would wish supliful could ship to international borders. Losing customers because of this. Help support is hard to navigate and product flavours are limited

PLYDRA
Singapur
3 monate mit der App
Brand On Demand Inc. hat geantwortet 15. Mai 2023

Hi PLYDRA,

Thank you for your review of Supliful! We ensure that all the vital information is available in our Help Center, including the countries we ship to. We encourage our users to learn all the essentials before launching a business. As we continue to grow, we constantly add new product flavors and uncover new shipping destinations. We hope we will be able to live up to your expectations in the future.

Yours truly,
The Supliful Team