SUPLIFUL: Dropshipping Goods , 888 avaliações
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wORLDS BEST SERVICE FOR MY SKIN CARE BRAND I CANT BELIEVE THAT IT COULD BE THINGS WORK
Hi KHAISTA,
Thank you so much for taking the time to share your fantastic 5-star review! We're absolutely thrilled to hear that our service has exceeded your expectations and is the "world's best" for your brand. We're dedicated to providing top-notch service and practical solutions, so it's gratifying to know that our efforts have positively impacted your brand journey. Thank you for choosing us!
Yours truly,
The Supliful Team
Pretty good! I was able to start my supplement business.
Hi LVL MUSCLE,
Thank you so much for your fantastic review! We're thrilled to hear that our platform played a role in helping you launch your supplement business. It's always inspiring to see our creators succeed in their endeavors. Wishing you continued success with your supplement business!
Yours truly,
The Supliful Team
So far, the process has been very smooth thanks to Supliful. I look forward to growing my brand with them. Their website is very easy to use and navigate. Hopefully we can create some new supplements together and get them out there.
Hi SmartAshwagandha,
Thank you so much for your glowing review! We're thrilled you're finding the process smooth and enjoyable with Supliful. We're equally excited about the opportunity to collaborate and help grow your brand. Creating new supplements together sounds like an exciting journey, and we're committed to making it a success. Here's to a fruitful partnership and bringing innovative products to the market!
Yours truly,
The Supliful Team
Easy integration with Shopify.
Quality Products.
Clear and frequent communication.
Knowledgeable and effective support.
Just what I'm looking for.
Hi Aura Lumea,
Thanks a bunch for the awesome review! We're thrilled you found our integration with Shopify smooth sailing and that our products hit the mark for you in terms of quality. Clear and frequent communication is our goal, and we're stoked it worked out well for you. Knowing our support team hit the mark with their knowledge and effectiveness means the world to us. We're pumped to be just what you're looking for!
Yours truly,
The Supliful Team
Easy to navigate, easy to figure out, and just a pleasant service to work with!
Hi Imperial Vision,
We greatly appreciate your positive feedback! It's fantastic to hear that our platform's navigation and usability met your expectations. We strive to provide a seamless and pleasant experience and are thrilled to know we've achieved that for you. Thank you for choosing our service, and we look forward to continuing to meet your expectations!
Yours truly,
The Supliful Team
I'm a very big fan of SUPLIFUL. Excellent customer service, easy to use interface, seamless integration to your Shopify store, all you can ask for. Looking forward to continue working with them and using them to make my business work.
Hi Essentially Supplements,
Thank you for the stellar 5-star review! We're delighted to hear you're a big fan of SUPLIFUL. Your compliments on our customer service, user-friendly interface, and seamless Shopify integration mean a lot. We're committed to supporting your business and look forward to continued success together.
Yours truly,
The Supliful Team
Fodane is a revenue-boosting powerhouse. Its features are designed to maximize profits while ensuring a smooth shopping experience for customers.
Hi Rah-La Supplements,
Looks like you've left a review for Fodane on the wrong app page ;)
Yours truly,
The Supliful Team
I spent a significant amount of time searching for a supplement supplier that would allow me to apply my branding to their products. Stumbled upon Supliful, which offers everything from pre-made store templates to the ability to customize your own labels, simplifying the process of launching my own supplement brand. I hope my new store is successful!.
Hi WILLY BOOST,
We're thrilled you found us in your search for a supplement supplier! It's great to hear that Supliful's pre-made store templates and customizable labels have simplified the process of launching your own brand. We share your excitement and wish you the utmost success with your new store! Feel free to reach out if you need anything along the way.
Yours truly,
The Supliful Team
Great experience, but over a year later and it’s the worst-run company I’ve experienced.
Originally I had a great onboarding experience with these guys. However over a year later and it’s far from that.
1. Zero Account Management
There is no account management, even as advised. No escalation point for ongoing issues. They often take 24hrs to respond and this is only to acknoweldge the email and then as most cannot read english, they ask further questions, which then extends these issues from days into weeks
2. Poor fulfillment process
They are often out of stock, with no foresight and purely poor management or agreements with the manufacturers.
3. No Accountability
If there is an issue, they usually blame it on other partners.
4. Repetitive Issues
Many issues are repetitive and they take no feedback on for constant improvement. Rather they just let the issue continue to impact customers.
5. Lack of product/service knowledge
Their team lacks knowledge with Shopify and cannot offer support for the most basic requests.
Like synching products to a new store. 6 weeks and no resolution.
6. Slow fullfilment times
4-6 days to fulfill orders (no matter if its 1 or 40+ orders)
7. They can’t even fulfill the orders in the correct absolute common sense process.
I have pending orders for over 1 month. So what did they do? Fulfill and ship the most recent one first.
I sent 5 emails about my outstanding orders. They never acknowledge individual orders. They just pick 3 out of the 4 orders and always miss the most basic details.
DO NOT USE THIS COMPANY.
Update - This is actual feedback from the Manager
"Please note that our system does not work - the oldest orders first - way. It is a complicated system with its own algorithm. Sometimes newer orders are fulfilled faster. "
If you are using their supplements, you would be better off going to Vox or On Demand Fulfillment.
In response, they never take responsibility for ordering issues, they 100% always blame this on their suppliers
THE WORST COMPANY OPERATIONS AND MANAGEMENT IN HISTORY
Hi WoHo Wolf,
Thank you for the detailed feedback! We are sorry to hear you had such a disappointing experience with Supliful. Our customer support team did their best to assist you with any issue you experienced.
We understand that stock issues can be frustrating, and we made sure we are transparent with what has been going on - we are always taking accountability for our mistakes, however, we cannot predict when some of our suppliers would experience issues as well.
Our CEO recently addressed all these issues in a livestream. Please feel free to check it out here: https://www.youtube.com/watch?v=q4OBcpc7xl8
Yours truly,
The Supliful Team
I hire the supliful team to help me with my store and logo design and let me tell you something! Is a 100% worth it. I highly recommend supliful team to help you build in your new path. Their team are very responsive, answers questions, and finishes their job very fast. Everything is a team work effort between yourself and their team. But at the end the results are amazing. I still need to order my supplements but so far Im very happy with all the hard work they’ve been done for me.
Hi EL8T,
Thank you for the glowing review! We're thrilled that our team's work on your store and logo design was 100% worth it. We appreciate your positive feedback on our responsiveness, quick job completion, and overall collaborative effort. We're excited to continue supporting you with your supplement orders and any future needs. Thanks for choosing Supliful!
Yours truly,
The Supliful Team