SUPLIFUL: Dropshipping Goods , 886 条评论

整体评分
4.7
每个评分等级的数量
  • 85% 的评分是 5 星
    756
  • 12% 的评分是 4 星
    104
  • 1% 的评分是 3 星
    8
  • 0% 的评分是 2 星
    3
  • 2% 的评分是 1 星
    15
2023年10月19日

terrible service i had to wait 11 days before 2 simple orders where getting shipped asked every day for them to ship and got the same stupid fk answers

ATHLIVE
荷兰
大约2个月 人在使用应用
Brand On Demand Inc.已回复 2023年10月23日

Hi ATHLIVE,

We are sorry you had a poor experience with your Supliful orders. Unfortunately, supply issues happen, and we do our best to make sure we prevent those and rectify the situation as soon as possible. As of now, all of your orders have been shipped out. Again, we dearly apologize for the issues this matter has caused, and we hope we can restore your trust in Supliful.

Yours truly,
The Supliful Team

2023年10月5日

This app is extremely disappointing. It took them over five days just to process a repair order, and many customers ended up canceling their orders as a result. However, the most significant issue is their policy of not issuing refunds for canceled orders. They claim they've already initiated the repair process and printed labels, which means you end up losing money. It's a lose-lose situation where the more customers you attract, the more money you stand to lose.

vitalife
美国
3天 人在使用应用
Brand On Demand Inc.已回复 2023年10月9日

Hi vitalife,

Thank you for sharing your experience!
After reviewing our correspondence, we see that you have been selling your products using TikTok, which is not integrated with Supliful. Supliful fulfillment times are slightly longer than the ones requested by TikTok. Furthermore, the orders in question have been submitted with incorrect delivery addresses, which delayed the fulfillment process. We cannot fully refund the order since the product labels have already been printed and applied. As requested, the products will be shipped to your address.

Yours truly,
The Supliful Team

2023年9月13日

The app has an issue that won't allow customers to finish their purchases. I emailed the creators about it, but they still haven't responded in almost a week.

Western Arms
美国
2个月 人在使用应用
Brand On Demand Inc.已回复 2023年9月15日

Hi Western Arms,

All of our support is being handled either through live chat on our website or through the help@supliful.com email. We checked all our inboxes and could not locate an inquiry from your email address. One of our support agents will contact you shortly to help resolve the issue.

Yours truly,
The Supliful Team

2023年6月21日

very hard to get started. The app and website did not made things transparency,
The support answer email very SLOW...

Massage&Co
美国
大约1个月 人在使用应用
Brand On Demand Inc.已回复 2023年6月22日

Hi Massage&Co,

Thank you for taking the time to leave Supliful a review!
We are sorry to hear that you had a poor experience with us. We appreciate your feedback and will continue to build a transparent, easy-to-use platform to help businesses of all sizes succeed.

Yours truly,
The Supliful Team

2023年2月10日

Right now I'm just trying to figure the app out can you this question later. I had no idea what I am what I am doing and I'm trying to get my first product online

Forgotten Treasures 3
美国
大约1小时 人在使用应用
Brand On Demand Inc.已回复 2023年2月10日

Hi Forgotten Treasures 3,

Thank you for your feedback!

We would greatly appreciate it if you would update your review at a later stage when you have tried out Supliful and all it has to offer.

Yours truly,
The Supliful Team

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