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So far so good,customer service responds quick, the products the sell look to be top notch, Very Happy with them...
Hi Nugentics,
Thank you for your positive feedback! We're thrilled to hear you're happy with our quick customer service and the quality of our products. Your satisfaction means a lot to us, and we look forward to continuing to exceed your expectations. Let us know if there’s anything else we can assist you with! 😊
Yours truly,
The Supliful Team
I think you should really look into why your products are not being sold through my Shopify account I can see by the easy to follow information from your site the problem isnt you guys. I was not aware I had to learn all of Shopify functionality to use it.
Hi Body Hacks,
Thank you for your 4-star review! We're glad to hear that you find our information easy to follow. We understand navigating Shopify can be challenging, and we're here to help. Our support team will happily assist you in smoothly integrating our products into your Shopify account. If you have questions or need assistance, please don't hesitate to contact us. Your satisfaction is our priority!
Yours truly,
The Supliful Team
Would recommend! Overall a great company to work with. I did experience some minor shipping delays, but would recommend otherwise!
Hi Tree-Fit,
Thank you for your review of Supliful! We are so delighted that you had a great experience with us. We apologize for any delays you encountered concerning shipping and will strive to provide faster delivery times in the future. If you ever have any questions about our services or need assistance down the road, please feel free to reach out—we're here for you!
Yours truly,
The Supliful Team
I love how easy supliful make it to both start and scale your business. The only thing they could improve is to get stock faster. Otherwise top tier business
Hi D'ORG,
Thank you for the great feedback! We are thrilled you are finding Supliful helpful in growing your business. Our team is constantly working on improving out operational process to ensure faster restocks and delivery times, as a result.
Our CEO has recently addressed the struggles we experienced with stock, you can check out the session recording here: https://www.youtube.com/watch?v=q4OBcpc7xl8
Yours truly,
The Supliful Team
Impressed with the business model, but I wish the cost of goods could be slightly lower considering that they are a middle man between the manufacturer and the retailer.
Hi Gummy Bear,
Thank you for the generous review! We understand that some prices might seem higher than those of other suppliers, but please bear in mind that the price consists not only of the product - it's warehousing, handling, label printing, and fulfillment. We do our best to provide you with the best quality products at affordable prices.
Yours truly,
The Supliful Team
Good so far. Lets see how this goes... Hopefully I can easily add products to my Shopify store and start selling.
Hi Inner G Complete Wellness,
Thank you for your review!
We look forward to seeing the products you create, and we are here to support you on your brand journey.
Yours truly,
The Supliful Team
Everything about Supliful is fantastic from easy to understand tutorial to amazing guidance. The one thing i would love to see is more workout supplement variety and individual supplement availability like Beta Alanine to L-Citruline
Hi EndureShred,
We greatly appreciate your generous feedback!
We are constantly working on our catalog by adding more diverse products to the selection. Keep a lookout for our newsletters - we have some exciting products coming out soon!
Yours truly,
The Supliful Team
I love this app!
Hi MarveraLife,
We love your label designs and are looking forward to fulfilling your orders!
Yours truly,
The Supliful Team
Pretty good so far. Products are good, good flavors, packaging looks great. It would be perfect if they were faster and if they did shipping to other places like Puerto Rico and LATAM.
Hi Anyi Illas Shop,
Thank you for taking the time to review your experience with Supliful! We're delighted to hear that our products and flavors have been good and the packaging looks great. We recognize that speed is vital to our creators, and we are already working on making our delivery faster and extending the places we ship to. Your comments will help us improve our service further as we move forward.
Yours truly,
The Supliful Team
Love the options so far. Really excited to get into supplements, nutrition in general. Anything like a 'meal replacement' blend in the works? Would love to get some suggestions rolling around, I'm personally looking for a blend to tweak.
Sidenote, only real issue I have is that I don't see an easy way to get ahold of anyone for support. I had to sent Instagram messages that took a few days to get back to me.
Hi Nordic Rebirth,
Thank you for the excellent feedback! We are thrilled to hear how excited you are to start your supplement brand. We are constantly improving and growing our product catalog, and meal replacement is one of the popular products we are trying to get ahold of.
We are very sorry to hear that you had issues trying to get in touch with our customer support team. We have been experiencing a slight backlog due to a rapid user increase. But we are already taking the needed measures, such as hiring more customer support staff to ensure all of our users are assisted in a timely manner.
Yours truly,
The Supliful Team