Reviews (919)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy product customization and branding, particularly praising its seamless Shopify integration and user-friendly interface. They value features like label customization and a wide product range, including health supplements and beauty items. The no upfront payment model is especially beneficial for new entrepreneurs. Additionally, responsive customer support and ongoing updates, such as new skincare and pet care products, enhance the user experience. Merchants are satisfied with the product quality and the ability to sample products before selling.

May 11, 2022

first time using the app , connected very easily and the supporting videos within the app which are there to help you develop your products perfectly are very helpful indeed . all in all brilliant. 5 stars

leafandvine
United Kingdom
About 3 hours using the app
Brand On Demand Inc. replied May 11, 2022

Hello leafandvine,

Thank you for the wonderful review!

Our team is delighted to hear how easy your setup was, and we look forward to supporting your brand.

Yours truly,
The Supliful Team

April 25, 2023

I love the app! It was just what my company needed to meet the needs of those we actively support and service! Health is wealth and we thank you for assisting us in our company's goals.

CORINNE COSMETICS
United States
About 3 hours using the app
Brand On Demand Inc. replied April 25, 2023

Hi CORINNE COSMETICS,

Thank you for the kind words and your five-star review! We are thrilled to hear that our mobile app has been a great fit for meeting the needs of those you serve. Here at Supliful, we believe health is wealth and strive to be a dependable source of quality health products to help individuals and companies reach their goals. We hope that you stay with us on this journey, and we look forward to delivering even more value in the future.

Yours truly,
The Supliful Team

October 5, 2023

This app is extremely disappointing. It took them over five days just to process a repair order, and many customers ended up canceling their orders as a result. However, the most significant issue is their policy of not issuing refunds for canceled orders. They claim they've already initiated the repair process and printed labels, which means you end up losing money. It's a lose-lose situation where the more customers you attract, the more money you stand to lose.

vitalife
United States
3 days using the app
Brand On Demand Inc. replied October 9, 2023

Hi vitalife,

Thank you for sharing your experience!
After reviewing our correspondence, we see that you have been selling your products using TikTok, which is not integrated with Supliful. Supliful fulfillment times are slightly longer than the ones requested by TikTok. Furthermore, the orders in question have been submitted with incorrect delivery addresses, which delayed the fulfillment process. We cannot fully refund the order since the product labels have already been printed and applied. As requested, the products will be shipped to your address.

Yours truly,
The Supliful Team

February 25, 2023

SUPLIFUL is an exceptional brand that offers sustainable and top-quality supplements that are perfect for anyone who is looking for a healthier life

pronourishment
Ireland
About 2 hours using the app
Brand On Demand Inc. replied February 27, 2023

Hi pronourishment,

Thank you for your kind words about our Supliful supplements. We're glad to hear that you've experienced our products' benefits and appreciate our commitment to sustainability. We hope you'll continue to enjoy our supplements for years to come!

Yours truly,
The Supliful Team

August 9, 2023

Interesting concept. love being able to put my own brand on trustable products. wish I got more renders without paying for a subscription.

Pawtrieve
United States
About 2 hours using the app
Brand On Demand Inc. replied August 11, 2023

Hi Pawtrieve,

Thank you for your review of Supliful! We're glad to hear you appreciate our concept and that you were able to create your own brand. It's fantastic that you have found our products trustworthy.

We understand how important product visuals are, and that is why we offer additional mockups for a small subscription fee of $49. Ordering samples and hiring professional photographers to create high-quality product images would cost way more than that.

Thanks again for taking the time to let us know what you think of Supliful. Please don't hesitate to reach out if there's anything we can help you with!

Yours truly,
The Supliful Team

February 21, 2023

I give supliful a 4 out of 5 stars. It’s a great app and I love the products they have. I do think though that they should add more flavors to stuff like pre workout and other products. The only other thing I would say is that it is confusing setting up a store connected with Shopify and I just wish it would be a little easier. Other than that it’s been wonderful, they have great customer service and respond to all your questions within hours. They also make it very easy for you to customize and make your own logo along with browsing all their different products.

Kekoa Health
United States
1 day using the app
Brand On Demand Inc. replied February 22, 2023

Hi Kekoa Health,

Thank you for your review of Supliful.

We're glad to hear that you're enjoying our products and appreciate your feedback about adding more flavors and making it easier to set up a store connected with Shopify. Your suggestions have been passed along to our team, and we will continue to work on improving our product offerings.

Yours truly,
The Supliful Team

August 7, 2023

I love everything about it. Great app offering fast shipping. Really useful, easy to customize your product as you wish.

MASTER FUNGI
Croatia
About 1 hour using the app
Brand On Demand Inc. replied August 9, 2023

Hi MASTER FUNGI,

Thank you for your five-star review; we are so glad to hear that you are loving Supliful! We strive to offer our creators an efficient and personalized service that is tailored to their needs. It's great to see that our app features and selection of product options have met your expectations.

Yours truly,
The Supliful Team

December 8, 2022

The app was easy to install and easy to use. We are hoping for a successful venture with SUPLIFUL and the products.

Moonshinesafari
United States
About 1 hour using the app
Brand On Demand Inc. replied December 9, 2022

Hi Moonshinesafari,

Thank you for the great feedback!

We wish you great success with your business, and look forward to fulfilling your orders!

Yours truly,
The Supliful Team

March 3, 2023

Awesome company with many amazing products to choose from when starting your own brand. Looking forward to incorporating them in to my business

kryspyy kollective
United States
About 1 hour using the app
Brand On Demand Inc. replied March 3, 2023

Hi Kryspyy Kollective,

Thank you for your kind words about Supliful! We are delighted to be a part of your business journey. We strive to provide top-notch quality items and services with every purchase so that you can create the brand of your dreams. We're proud that you are taking advantage of our products and value your support of our company.

Best wishes on turning your visions into reality!

Yours truly,
The Supliful Team

September 24, 2022

Absolutely great platform if you want to start a supplements business. Easy to intergrate and use. Please include more options in shipping. We have a lot of clients in Canada and Dubai but we currently donot find any options at your platform to ship to these countries. Else, super nice app.

Brands Market
United States
About 1 hour using the app
Brand On Demand Inc. replied September 26, 2022

Hi Brands Market,

Thank you for the amazing review!

Even though we currently deliver across US only, we are working towards expanding our delivery areas, so hopefully, soon, both your Canadian and Dubai customers will get to try your branded supplements.

Yours truly,
The Supliful Team