Beacon FAQ & Customer Support

Create your own help center to help your customers.

Make your customers happy with straightforward support. With Beacon App, you will:

• Have the answers to common shipping questions.
• Have the answers to frequent order status questions.
• Have the answers to billing questions.
• And overall, lower support requests (and more savings on support costs).

Features:

• Sleek and clean accordion-layout FAQ page for customers.
• Easy-to-use and intuitive FAQ editor for shop owners.
• Organize your FAQ into sections.
• Drag and drop to re-order your FAQs and FAQ sections.
• Works on all desktop and mobile devices.

Getting Started:

Click the 'Add App' button to install our app, and get started building your own FAQ page! You can click 'Publish' and 'Preview' anytime to see your progress (in your Shopify App) as you go.

We support you!

If you ever have any questions, need help getting our FAQs page up and running, or even have any feature requests, please do not hesitate to email us at beacon-help@googlegroups.com. We provide around-the-clock support for YOU so that you can better support your customers.