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Provide instant live customer support. It makes customers happy when they have someone to talk to.
You've finally brought your ideal customer to your store but how do you keep them there when they need help? Our easy to implement widget lets you leverage a network of thousands of customer service agents trained to help your customers when they need it via chat or call. Giving your customers instant help from someone like them increases their likelihood of completing a purchase. It's cheaper than hiring an internal support team and it's better quality than a outsourced call center.
- Control the language, location, and background of your dedicated support agents.
- Choose when and where you want your customers to be able to get live help.
- Dashboard that shows you every call, the context and any leftover actions items.
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I would rate this -0 neg stars if i could. Customer services is not avl Only several days after you reach out to shopify complaining. This app has multiple glitches every stage of enrolling you get stuck at only because the app doesnt move on to the next step. It cause $50 min to be charged right away. But sind downloading its all been red flags after 2 months of waiting for a reply because the app froze on a step from them i went with a different app.
I love this app, it really is live people and it's professional to have your own phone support line instead of just email or chat support. I set it up and called my own support agent and they answered exactly as I entered. Very impressive to have phone agents now!
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