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We initially considered writing a set of FAQ documents directly in Shopify as standard pages but thought I'd try this app. Blown away by how easy it is to setup and how much more professional it looks than using Shopify pages. Support is fantastic too! Highly recommended.
Amazing support and great first time experience - willing to go above and beyond to help meet our needs.
cannot change the colour of the icon, and integration is complicated, I don't see my path how to add my into my page
Hi 👋,
I'm Arun, CEO at SupportCorner. I wanted to say thank you for your critique 😊 While positive feedback makes us happy, it's the critical reviews like yours that help us grow!
You are right!
We need more colors for the icon pack for the category icons and we could have done a much better job at communicating how to set up a link to the FAQ pages in your theme's footer section.
Sometimes after spending so much time on developing an app, it's harder to see it from fresh eyes, the curse of knowledge if you will. Thank you for pointing this out! 🤝
My co-founder Jovis, has reached out to you via chat and email to help resolve your immediate questions.
And we are adding more icon-packs (with more colors) and even more header image/theme options for the help center very soon!
That plus the custom CSS option that's also launching soon will give you complete control over how the help center pages look and feel on your store.
We will also be adding a better Howto's on adding the link to the help center your theme (and in the meantime my team will set it up for you on your store) 😇
Once again, thank you so much! I really appreciate you taking the time to give us suggestions to improve. And also, my sincere apologies. Because it must have been frustrating to you 🙏
I hope we can make it right by you as soon as possible.
Super awesome APP, very nice style, customer service is also very attentive, highly recommended! ! !
I chose this app because I love the appearance. I believe it is a friendly interface for my customers. The customer service is very attentive and helpful as I learn the process of setting up a Shopify store.
Very clean app, fast, and amazing design, best you will find. Jovis is also a great support with difficult questions and has a wealth of knowledge, this app is well priced and does much better than others. Do yourself a favour and install this you will not be disappointed. I have tried a few help centre, FAQ apps and have found none that compares.
everything great with the app, I love its design and ease of use, additionally the support is great.
Great app and the support was even better. I would definitely recommend this to anyone needing a help center.
I used this App in my store and it's already looking great! It's very simple to set up and you get a lot of different design and layout options. The precise user interface and good handling adds a lot of trust and value to every shop.
Every plan is definitely worth the price!
Very impressed so far. Still a few tweaks missing here and there but definitely worth it and will convert into a paid customer as soon as the paid plan comes out!