Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

March 23, 2022

This app is amazing for any FAQ or Help Center! Of all the Shopify apps we've used, this was definitely the easiest to set up and use. It's very straight forward on how to customize and the UI is very well designed for customers. 10/10 would recommend!

InkSmith Limited
Canada
About 21 hours using the app
February 11, 2021

I used this app and help me to do fast and easy FAQ and PQR, have intuitive buttons, and the best have support, i love when i can choice button style. Super Good. Thank u so much.

Que Salvaje
Colombia
25 days using the app
July 7, 2021

Customer support is on point plus app looks good and modern. Must try for everyone who wants an awesome FAQ page.

Sky Freight Oman
Oman
24 days using the app
September 30, 2022

This app is amazing and so easy to use plus the help chat is so useful and someone is always on hand to support. It's so easy to customise to your stores colours and branding. I could add Frequently asked questions accordions under every product in my store ! I would highly recommend and Sakira was super helpful too

Lakeland Hampers
United Kingdom
About 18 hours using the app
March 6, 2021

Une application très complète pour créer un centre d'aide très simplement. Graphiquement, le style est très attirant.

TopCase France
France
22 days using the app
October 5, 2021

Such an easy app to use! Makes it easy to add questions and answers, and they even offer ready templates to use.

Luxie Pearl
Greece
22 days using the app
March 24, 2022

In a word , it is great.
Not only is the app great, but the support team is also very friendly. I recommend this app to all users who want to add FAQs to specific product pages, etc.

大江戸ベイク
Japan
About 15 hours using the app
January 27, 2021

-Simple, easy, beautiful. That is how all apps should be. I truly recommend it to small businesses.-

ÇHANELIA
United States
10 days using the app
February 24, 2021

The perfect app for the FAQ section. Highly recommended. We were struggling to categorize our FAQ and help documents. I found a perfect solution and their support is pretty helpful and responsive too.

JESSICA GRAAF
Ireland
9 days using the app
Corner: Referrals, Upsell & Rewards replied February 24, 2021

Dear Jessica,

We thank you from the bottom of our hearts ❣️ The least we can do to improve your life as merchants, just a little bit even....gives us real satisfaction from our work. It's conversations with clients like you that make me not regret quitting our corporate jobs to craft software solutions that delivers some real value.

If you think of some other frustrations as a Shopify merchant, however small it is, please just ping us in app. Many of our features came about from conversations like these with our clients!

March 27, 2023

Ringrazio Sujil è stato un ottimo assistente e mi ha aiutato a rivolvere i miei dubbi e necessità

App utile per dare più credibilità

Confytalia
Italy
About 7 hours using the app