Supportify: AI‑powered support

Amazing support!

We’ve had such a great experience working with Supportify. Their AI chatbot has honestly taken a huge load off our customer service team. It’s helped cut down so much of the manual back-and-forth, while still giving our customers fast, helpful responses. It’s made a real difference in our day-to-day operations.

What we appreciate most is their team. They’re incredibly responsive and easy to work with. Anytime we’ve needed something customized or adjusted, they’ve handled it quickly and paid attention to even the smallest details. It never feels like we’re just another account, they genuinely care about getting things right.

Couldn’t recommend them more if you’re looking for a smart solution backed by a team that truly shows up.

Overraskende mye funksjonalitet og kan besvare alle typer henvendelser. Den kan gjøre alt fra å gi informasjon til å faktisk utføre handlinger som å legge inn adresse eller lignende for en bestilling.

Genius! Just installed it and tried it, a customer wanted a cancellation and Supportify autonomously handled the cancellation and the refund with style! Super cool - this is must have. And for a great price.

Utrolig hyggelig team som virkelig jobber for å lage en god chatbot. Direkte integrasjon i Shopify som gjør det enkelt å installere, og det aller viktigste - gode muligheter for tilpasning. Det er et lite agilt team som tar tilbakemeldinger på alvor og videreutvikler tjenesten.

Anbefales!

Great app, even better support

As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots?

Jokes aside, they can fix anything and simply never give up on a challenge.

We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available 24/7 and just works.

En nyttig app som gjør kundeservice både enklere og mer effektiv. Utviklerne er tilgjengelige, løsningsorienterte og gir topp oppfølging når man trenger det.

Teamet bak Supportify har lidenskap for det de gjør og er raske til å hjelpe med hva enn vi måtte lure på. Appen får jevnlige oppdateringer og blir bedre og bedre fra uke til uke. Overraskende enkelt å sette opp. God chatbot, og ticketsystemet sørger for at man har kontroll over sakene og at ingenting går i glemmeboka.