Support Pilot AI ‑ helpdesk

Name: Support Pilot AI ‑ helpdesk
Brand: JR management
Rating: 5.0 (1 reviews)

요금제: 무료 플랜 사용 가능
평점: 5.0 (1)
개발자: JR management

Each support ticket becomes a revenue action — reply, recommend, recover, resell. 24/7.

Stop treating customer support as a cost center. Every ticket is paid customer attention. SupportPilot reads each message, finds the order, applies your policy, replies in your tone, and triggers the right business action: refund + VIP offer, sizing + cross-sell, complaint + churn flag, compliment + review request. Auto-send by default, surgical escalation on what you flag. Connects Gmail, Outlook, IMAP, live chat. GDPR, EU-hosted.

Replies, recommends, recovers, and resells on every ticket — 24/7
Connects Gmail, Outlook, IMAP/SMTP and a live chat widget in one inbox
Looks up store orders, tracking, refunds and customer history per ticket
Triggers business actions per ticket: refund offers, cross-sell, churn flag
Human approval required before any AI reply is sent to a customer

언어

프랑스어 및 영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Anthropic Claude API
Gmail API
outlook API

범주

지원 센터

채널

워크플로 자동화

채팅

실시간 메시지 전달

자동 응답

맞춤 설정

채팅 창

요금제

비즈니스에 가장 적합한 요금제를 선택하세요.

Free

무료

기능

50 AI responses
Gmail integration
AI classification
Order lookup

Starter

$15 /월

기능

100 AI responses/mo
Auto-send + escalation rules
Playbooks
Knowledge base
Email alerts

Growth

$49 /월

기능

500 AI responses/mo
Unlimited playbooks
Full knowledge base
Priority support

Scale

$99 /월

기능

1200 AI responses/mo
All Growth features
Dedicated support

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (1)

전체 평점

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모든 리뷰

2026년 4월 8일

Honestly, really impressed by SupportPilot AI.

We’ve tried several Shopify support tools, and this one clearly stands out. The AI actually understands customer requests (not just generic replies) and leverages real store data (orders, FAQs, policies), which makes responses highly relevant.

Big highlight: the playbooks. They let you automate real scenarios (refunds, order tracking, cancellations, etc.) while staying in control. You can choose between human validation or full automation, which is perfect for scaling step by step.

Results for us:
• massive time savings on support
• much faster response times
• improved customer experience

Setup is straightforward (Gmail / Outlook / Shopify), and the auto-built knowledge base is a great bonus.

This app can easily replace a large part of repetitive support tasks. Excited to see what’s coming next

Timpa Lingerie

미국

앱 사용 기간 7일