SupportReply

Reduce support time and improve customer satisfaction with instant Instagram support replies

Reply to Instagram DMs instantly with AI-powered support that boosts satisfaction and saves time. Customers get real-time shipping updates by entering their order number, or answers to FAQs you control. You can customize your bot’s name, set up tailored responses, and get notified when a human needs to step in. Fully embedded in Shopify and GDPR compliant, it frees your team from repetitive support so you can focus on growing your business.

• Instantly reply to Instagram DMs with AI
• Provide real-time shipping updates using order number
• Customizable FAQ replies for common questions
• Your customers can request a human and you'll get notified in the app
• Customize your bot’s name to match your brand