SurveyFox: Email & SMS Surveys

This app delivers exactly as promised—and then some. It offers more features than comparable tools and is priced more competitively. I was initially concerned that support might suffer because of that, but Bhanu, the founder, has been incredibly responsive and hands-on. He’s replied to every email within a day and is even open to customizing the app to fit specific business needs.

If you’re looking for better attribution or want to collect customer data seamlessly, I highly recommend giving this app a try.

Amazing app with tons of potential. Among many other things, Surveyfox enables you to segment your audience by asking visitors what they are interested in. This segmentation can later be used for emails and marketing. Excellent support by Bhanu as well.

We’ve tried a few survey tools but this one fits right into our Shopify setup without much fuss.
Checkout surveys gave us insights we now use in ads too

Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.

I love how SurveyFox links responses directly to customer orders on Shopify. So insightful!

We started using the SMS survey just to test it out, but it actually gets way more responses than our emails ever did. Customers seem to like how quick it is.

Post-purchase SMS feedback helped us catch a delivery issue we wouldn’t have known about otherwise. It’s been a helpful safety net.

The email survey after delivery helped us spot a packaging issue we had missed. Fixed it fast. Worth it just for that alone

SurveyFox helped us understand customer pain points fast. The insights are driving real improvements.

Checkout surveys gave us insights we now use in ads too