FT Surveys

Capture customer feedback after purchase to improve satisfaction and drive repeat sales

What do customers think about your store? Will they return for a second purchase? Will they recommend you to friends? Sometimes, all you need to do is ask them directly. Get honest, private feedback and keep your finger on the pulse of customer satisfaction. Turn their insights into actionable improvements that drive repeat purchases and build lasting customer relationships.

• Quick & Simple Setup - Just add the survey block to your page
• Thank You Page Integration - Non-blocking display on order confirmation page
• Complete Customization - Personalize questions, messages, and rating styles
• Order Context - Links every response to related order details
• CSAT Analytics - Track satisfaction scores and response trends