Fuzzy Surveys

Add polls & surveys to your stores post purchase page

Grátis
Add polls & surveys to your stores post purchase page

Seção de chaves-valor

Quick & easy setup

Setup amazing looking surveys that fit seamlessly into your post purchase checkout page.

Collect critical insights

Learn about your customers feedback after they purchase products.

Discover sales opportunities

Discover high performing sales channels or new conversion opportunities.

Fuzzy Surveys

Fuzzy Surveys

Fuzzy Surveys helps you set up polls and surveys on your post purchase confirmation page.

App Features

  • Get started with pre-built survey templates (or build your own)
  • No coding or integration scripts required
  • Surveys are injected directly into your post-purchase confirmation page
  • Multiple survey types are available - multi-select, single select or free text field answers
  • For each survey response, you get detailed analytics to understand what the customer purchased and how much was spent
  • Export customer feedback results (CSV / Microsoft Excel)
  • No watermarks or advertising from our app
  • 100% GDPR compliant

Use Cases

Some examples of how you could use Fuzzy Surveys:

  • Get feedback on customer satisfaction rates
  • Understand what marketing is working best for your store
  • Check the social media platforms your customers typically use
  • Determine what other products your customers may be interested in
  • Check customer buying intention (was the purchase a gift or for themselves?)
  • Perform Net Promoter Score (NPS) analysis
  • Reduce churn rate by finding areas that your store could improve
  • Collect additional details about your customers after a purchase is made (to ensure it does not impact your conversion rate)

Data de lançamento

Integração com

  • Microsoft Excel
Fuzzy Surveys

Fuzzy Surveys

Fuzzy Surveys helps you set up polls and surveys on your post purchase confirmation page.

App Features

  • Get started with pre-built survey templates (or build your own)
  • No coding or integration scripts required
  • Surveys are injected directly into your post-purchase confirmation page
  • Multiple survey types are available - multi-select, single select or free text field answers
  • For each survey response, you get detailed analytics to understand what the customer purchased and how much was spent
  • Export customer feedback results (CSV / Microsoft Excel)
  • No watermarks or advertising from our app
  • 100% GDPR compliant

Use Cases

Some examples of how you could use Fuzzy Surveys:

  • Get feedback on customer satisfaction rates
  • Understand what marketing is working best for your store
  • Check the social media platforms your customers typically use
  • Determine what other products your customers may be interested in
  • Check customer buying intention (was the purchase a gift or for themselves?)
  • Perform Net Promoter Score (NPS) analysis
  • Reduce churn rate by finding areas that your store could improve
  • Collect additional details about your customers after a purchase is made (to ensure it does not impact your conversion rate)

Data de lançamento

Integração com

  • Microsoft Excel

Preço

Grátis

Avaliações

4.3 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

  • 5 de 5 estrelas
    75% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    13% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    0
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    0
  • 1 de 5 estrelas
    13% das avaliações são de 1 estrelas

Tempdrop

It's a simple app that does the job perfectly for us. Easy to install and set up the survey. You can only do one survey at a time which suits most post-checkout survey needs.

Resposta do desenvolvedor

5 de abril de 2022

Thank you for giving Fuzzy Surveys a try and sharing your experience here.
We're happy you're loving it. In regards to only being able to run one survey at a time, we are looking into improving this so stay tuned.

The Press Club

Really slow support, waiting to see if I can add an additional question since the app only allows 1 question to be asked at checkout. Will see if get a response soon and I will update the review too!

Resposta do desenvolvedor

6 de março de 2022

Sorry for the delayed response, we're a small team and we were out of the office on Feb 27 when you send your support question.

At the moment it's only possible to add one question to a survey. We're looking at adding support for multiple questions in the future. In our initial testing we found that a single question lead to many more responses.

Hopefully this helps answer your question and we're sorry that it lead to a negative review.

We do our best to answer all questions as quickly as possible and we wish you the best of luck with your store.

Le Shea’s Essentials, LLC

This app is great. I've always wondered how did certain customers hear of my products and this app definitely helps. I love it and it's free. It's simple to set up and simple for customers to use.

Resposta do desenvolvedor

20 de fevereiro de 2022

Thanks for the review! Great to hear you love the app and you're finding it useful :)

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