Fuzzy Surveys

Fuzzy Surveys helps you set up polls and surveys on your post purchase confirmation page.

App Features

• Get started with pre-built survey templates (or build your own)
• No coding or integration scripts required
• Surveys are injected directly into your post-purchase confirmation page
• Multiple survey types are available - multi-select, single select or free text field answers
• For each survey response, you get detailed analytics to understand what the customer purchased and how much was spent
• Export customer feedback results (CSV / Microsoft Excel)
• No watermarks or advertising from our app
• 100% GDPR compliant

Use Cases

Some examples of how you could use Fuzzy Surveys:

• Get feedback on customer satisfaction rates
• Understand what marketing is working best for your store
• Check the social media platforms your customers typically use
• Determine what other products your customers may be interested in
• Check customer buying intention (was the purchase a gift or for themselves?)
• Perform Net Promoter Score (NPS) analysis
• Reduce churn rate by finding areas that your store could improve
• Collect additional details about your customers after a purchase is made (to ensure it does not impact your conversion rate)