Swap Global

I'm really happy with the service from Swap Global. Since working with them, I've seen a noticeable increase in international orders, which has been great for growing my business. One thing I really appreciate is having a dedicated account manager, it's made the whole process smoother and more personal. Communication is always clear and responsive, and overall, it's been a great experience.

swap's solution to cross border shipping solved so many problems that we had selling internationally. The big one is that it seamlessly helped customers clearly see if any duties & taxes were payable & how much they might be, which massively increased our US business. Secondly, swap handle all of the tax side of things, particularly in Europe, which gave us the confidence to market there more with less admin. They're also super helpful both during onboarding & once live.

The team at swap have been incredible helping us set up and progress internally. Very responsive and attentive- and their cross-border solution has been a game changer for our brand. We've made huge cost savings by using their discounted shipping rates, and with them handling all duties and taxes and compliance, we've been able to really focus on the sales.

The platform is easy to use and intuitive. Analytics are easy to understand and their bespoke approach to our individual needs was refreshing. Highly recommend for anyone looking to start selling internationally as they'll able to implement their solution very quickly and easily.

Moving to Swap Global was a smooth and well-supported process. The team is responsive, knowledgeable, and genuinely helpful whenever we need them. Their platform is clear and easy to navigate, making cross-border e-commerce much more straightforward. Highly recommend working with them!

We have been using SWAP global now since the beginning of September 2024 and have been really pleased in the performance of the system.

We have an improved customer journey and transparency with costs, better control over pricing and shipping and having the ability to have fixed pricing for independent regions - none of which we had access to before.

The onboarding team have been amazing and getting us set up and running in record time and are always on hand to answer question and tweak our set up. Can't fault them at all.

If you combine this with their awesome returns portal then you have a fantastic cross boarder solution for shipping and reutrns.

Highly recommend!