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I was enjoying the trial of this app so I decided to purchase it but I figured out that Search the web works only on a few photos and it is not worth the money. I canceled my membership after using it for a few days, reached out to the app team but they just ignored me. I have never experienced such poor customer service! Just keep the money and learn how to help and respect the customers.
Cheers!
As a digital strategist who's working in digital for +10 years for brands like Nike and Heineken I am rarely impressed by a plugin and this one is really a gamechanger for non design people to make their site prettier and make imagery easier to work with
Thank you for your kind words, and please enjoy! 😊
not too bad, for the price.. helps batch edit pics..................................................
I used the app to help me remove watermarks. I found the app helpful for tags away from the image but only through manual removal. Not so much for embedded tags within the image.
Still trying it out. I don't notice a difference so far. I will update after I've used it a bit more.
I would give this 10 STARS if available! This is an incredible app. I'm new to e-commerce and this has helped my learning curve immensely! My photos are beginning to look FABulous!
Really buggy app, would not recommend. It deleted some of my images and is just very inconsistent to use, showing you images but when you click on the image link it turns out to be a completely different image? Or when you want to type a name of a product to search it or command+v it doesn't register your first keypress, annoying. On top of that, the function to remove watermarks is very slow, very stupid, and quite inconsistent. When there is a clear product in the center, with a bunch of white around it and a small logo in the corner, it can't find that logo and erase it but sometimes puts a white rectangle on your product or whatever. Then you have to go back and redo all of those products it did wrong, which takes a lot of time. That was another serious irritation, the time it takes to perform these actions is pretty slow! If you want a better background removal function, app dev expects you to pay $0.20 per image, and you can still have the app do it incorrectly and no refunds are given. After I used it a bunch and went into my products again I saw a bunch of images was missing and just completely erased from my product listings. Found out due to google merchant center letting me know about 25 products didn't have any image anymore. Which made me completely distrust this app and remove it from my store. The developer doesn't want to give any refund or explanation to me as a customer, only told Shopify that he won't give a refund. I guess he prefers to get a negative review.Really buggy app, would not recommend. It deleted some of my images and is just very inconsistent to use, showing you images but when you click on the image link it turns out to be a completely different image? Or when you want to type a name of a product to search it or command+v it doesn't register your first keypress, annoying. On top of that, the function to remove watermarks is very slow, very stupid, and quite inconsistent. When there is a clear product in the center, with a bunch of white around it and a small logo in the corner, it can't find that logo and erase it but sometimes puts a white rectangle on your product or whatever. Then you have to go back and redo all of those products it did wrong, which takes a lot of time. That was another serious irritation, the time it takes to perform these actions is pretty slow! If you want a better background removal function, app dev expects you to pay $0.20 per image, and you can still have the app do it incorrectly and no refunds are given. After I used it a bunch and went into my products again I saw a bunch of images was missing and just completely erased from my product listings. Found out due to google merchant center letting me know about 25 products didn't have any image anymore. Which made me completely distrust this app and remove it from my store. The developer doesn't want to give any refund or explanation to me as a customer, only told Shopify that he won't give a refund. I guess he prefers to get a negative review.
You forgot to mention that you used the app 3,695 times. We offer automatic refunds to merchants that perform less than 50 swaps (+ the free 15 swaps we provide as trial). The fact that you used it to edit 3700 separate photos, is evidence that you did not have issues with the app. You paid 20$ to use it 3700 times. Who would use a buggy app 3700 times? It's common sense that your refund request was declined - we have a clear refund policy posted online. This is a standard business practise, it's not personal. But then you decided to create a revenge review and this hurts our dev team that spends many thousands of hours building the BEST photo editor on Shopify. We are always trying to make it better, and anytime there is an issue, we take it seriously. Contacting our team via live chat or email is simple and we always respond within 24 hours. There are also several ways to remove watermarks, and if all your watermarks are exactly at the same place, on a solid color bg, you should not be using the remove watermark button - because there is a much easier and faster method available and explained in the video tutorial in the app.
It's going ok. Hard to use without paying because boxes and messages pop pf every 3 seconds right when you are in the middle of working on a photo :(
Hi thanks for letting us know. We've made some changes to the popup. Perhaps you can edit your review to reflect the functionality of the app itself? Cheers
I use this to remove watermark mostly. 3000 products. When the logo is too close to the product (not touching) the app wouldn't recognize correctly and i have to manually correct. Dunno if its faster than doing it one by one. App is laggy at times, swap editor sometimes crashes and I lose track of which page I was in ( I have 3000 products). And it kept fking asking me to leave a review so here you go
so far so good. Only annoying thing it ask's me every 2 seconds to leave a review when I have not used it long enough to leave a proper review yet but I can not use it with this review thing popping up all the time so I have to leave a review now. So yes, so far it seems good thanks